Mont-Tremblant - Étoile du Matin | 1510-17

Thank you for taking the time to share your feedback. We're sorry to hear that the property did not meet your expectations, especially during such a special time of year. We appreciate you highlighting the issues with the beds, kitchen utensils, washing machine door, and fireplace. Your comments will be addressed to ensure future guests have a more comfortable experience. We hope you enjoyed the skiing, and we wish you the best in finding a better fit for your future trips.

Thank you for taking the time to share your review with us during your stay Sandy! We are are so honoured you chose our accommodations during your visit to Mont Tremblant! Please know we always aim to be as transparent as possible with all of our listings. We are sorry to learn that there are elements of your stay that did not meet your expectations. Mattress comfortability does vary from person to person, which makes it difficult to gauge all preferences. Had we known more about your needs during your stay we would have done our best to address them. We do offer a variety of units that meet a plethora of needs and we would welcome the opportunity in working with you directly to find the right fit for your next anticipated stay!

Thank you so much for your thoughtful review! We’re glad to hear you enjoyed our great location and that the flexible checkout time made your last day more convenient — it’s wonderful that you were able to come back in and relax over lunch. We also appreciate your helpful feedback regarding the kitchen supplies and the TV. We’re always looking for ways to improve the guest experience, and your comments will help us prioritize updates and replenishments where needed. Overall, we’re so pleased you had an enjoyable and comfortable stay. We’d love to welcome you back again soon!