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Hi Ross, Thank you for staying with us and for taking the time to share such kind feedback. We’re really pleased to hear you found our communication prompt and helpful, and that the location worked so well for you — being tucked away on a quiet street while still close to the beach, harbour, ferry terminal, shops and supermarket. It’s great to know the apartment matched expectations, felt comfortable and stylish, and that the airflow and surrounding trees helped keep things cool during the summer heat. We truly appreciate you highlighting these details and would be delighted to welcome you back for another stay in the future. The MadeComfy Team

Hi Jake, Thank you for your review. We're pleased to hear you enjoyed the peaceful and perfect location, but we apologise for the issues with access to the property and the gate not working as expected. We are currently looking into these concerns to ensure a smoother experience for future guests. We also appreciate your feedback regarding the organisation leading into the property. Thank you again for sharing your experience, and we will work on improving these areas. Kind regards, The MadeComfy Team

Thank you, Jodie, for your thoughtful feedback! I'm glad you enjoyed the comfy bed. I appreciate you bringing the ceiling fan to our attention; we’re on it! We look forward to welcoming you back for another great stay.

Hi Claudia, Thank you for taking the time to share such thoughtful and detailed feedback. We’re so pleased you enjoyed the wonderful location, comfortable bed, great shower, well-equipped kitchen, and the convenience of being close to Manly beach and town. We’re truly sorry that your three-week stay was not as comfortable as it should have been. We understand how frustrating it must have been to arrive to a very cold apartment and then discover cleanliness and maintenance issues, particularly when you were settling in for an extended stay. We also apologise that the towels, linen, and pillow arrangements were not sufficient for the length of your visit. We understand these details are especially important when staying for several weeks, and we’ve shared your feedback with our team to review how we can better support longer stays. Thank you again for your honest feedback. We’re sorry we missed the mark in these areas and appreciate you helping us improve the experience for future guests. Best regards, The MadeComfy Team

Hi Sue, Thank you for your review. We’re sorry to see that your experience did not meet expectations. As the review did not include specific feedback, we’re unfortunately unable to identify the concerns experienced during your stay. However, we always welcome additional details, as guest feedback helps us continue improving our services and guest experience. We appreciate you staying with us and hope to have the opportunity to provide a better experience in the future. Best regards, The MadeComfy Team