House was lovely, with a nice layout and well presented (if somewhat dated), cleaning was ok the daughter found ants in her bed so was a little paranoid and we found crumbs and a peanut on the same bedroom floor.
The fridge was scary and felt like it would fall on you each time you opened it.
Hosts seemed nice on arrival, however there were too many rule - only take a 3 min shower, wash your hair in the basin, limit your electricity, etc.
Our payment confirmation and the reason we booked was a 11am check out (as I hate being rushed in self catering environments where you have to pack up everything not just your clothes like in a hotel), however we had a knock at the door at 9:30am then were frog marched out at 10:30am. Then when I questioned this I was abruptly told check out was 10am and it was showing in the book! Not a great experience to end your trip on and surely regardless of a book left in the house for God knows how long my booking confirmation should take precedence as this is what I paid for.
Spa had a beautiful setting but was a walk from the house and right next to the hosts house which just felt awkward as you had to walk right passed there living space to use it. Kids (adults) used it a few times but I only used it once as didn't feel comfortable.
We had a lovely stay in the Hawkes Bay but would likely chose different accommodation next time.