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Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!の写真ギャラリー

お食事
プール
内装
専用キッチン
リビング エリア

口コミ

10段階中8.6
非常に良い

おすすめポイント

  • 便利なランドリー設備
    ユニット内に洗濯機と乾燥機がある数少ない宿泊施設のひとつです。
ベッドルーム 15 室バスルーム 15 室以上定員 60 名

人気の設備とサービス

  • プライベートプール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機 / 乾燥機
  • 冷房

周辺ガイド

地図で表示
Sevierville, TN
  • Place, テネシー ミュージアム オブ アビエーション
    ‪車で 3 分‬
  • Place, セバービル コミュニティ センター アンド シビック センター
    ‪車で 4 分‬
  • Place, ドリー パートン像
    ‪車で 4 分‬
  • Airport, ノックスヴィル, テネシー (TYS-マックギー タイソン空港)
    ‪車で 53 分‬

客室 & ベッド

ベッドルーム 15 室 (定員 60 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

キングベッド 1 台

ベッドルーム 5

キングベッド 1 台

ベッドルーム 6

キングベッド 1 台

ベッドルーム 7

キングベッド 1 台

ベッドルーム 8

キングベッド 1 台

ベッドルーム 9

クイーンベッド 4 台

ベッドルーム 10

クイーンベッド 4 台

ベッドルーム 11

キングベッド 1 台

ベッドルーム 12

キングベッド 1 台

ベッドルーム 13

キングベッド 1 台

ベッドルーム 14

キングベッド 1 台

ベッドルーム 15

クイーンベッド 4 台

ベッドルーム 16

ダブルソファーベッド 1 台

バスルーム 15 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

バスルーム 2

バスルーム 3

バスルーム 4

バスルーム 5

バスルーム 6

バスルーム 7

バスルーム 8

バスルーム 9

バスルーム 10

バスルーム 11

バスルーム 12

バスルーム 13

バスルーム 14

バスルーム 15

バスルーム 16

その他のスペース

テラスまたはパティオ
キッチン
バルコニー

この施設について

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!

Mtn VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!

Welcome to Mountain Castle! This amazing three-story 10,000 sqft 15 bedroom cabin sleeps 60 and is located in the Hibernation Station Resort. Located just minutes from Pigeon Forge and Dollywood this cabin is perfect for family reunions, corporate retreats, church groups, and weddings! Boasting mountain views, parking for 10 vehicles, upscale furnishings and amenities such as a private indoor pool you will surely find that Mountain Castle is the luxurious Smoky Mountain getaway you’ve been searching for!

MAIN LEVEL:
The main floor of the cabin has one bedroom, half bath in the hall, a spacious dining room, kitchen, and living room with picture windows!
Gather the family in this beautiful kitchen with granite countertops, two of all major appliances, and seating for 48 at the two log dining tables and an additional 4 at the bar! It is furnished with all the cookware and tableware necessary to create that perfect family meal. Kick back on one of the 4 comfortable sofas and let the electric fireplace cast a relaxing glow or catch up on your favorite television show! Or perhaps enjoy a cold beverage in the enclosed wet bar, complete with a roll up deck door and a big screen Roku HDTV perfect for catching up on the big game!

Enter into the bedroom located on this level and you will find a king-size bed, flat screen Roku HDTV, and attached bathroom with walk-in shower.

Step outside to the deck and you will find an outdoor dining area with picnic tables, as well as a gas fire pit if you just want to relax and take in the incredible mountain view! There is also a luxurious hot tub.

UPPER LEVEL:
Upstairs features 9 large bedrooms! The seating area offers a Roku HDTV, a poker table for your enjoyment, and washer and dryer for your convenience!

Five of the bedrooms on this level offer King size beds (two of which have futons for additional sleeping accommodations), flat-screen Roku HDTVs and attached bathrooms with walk-in showers with one bedroom also have deck access!
Two more bedrooms feature King sized beds with one having a jack-n-jill bathroom and Roku HDTV while the other has a King sized bed and an attached bathroom with walk-in shower
The remaining two bedrooms offer two sets of Queen size bunk beds, as well as attached bathrooms with walk-in showers!

LOWER LEVEL:
Downstairs you will find the remaining 5 bedrooms, game room, theater room, and private indoor pool.

The Game Room features a pool table, poker table, sleeper sofa for additional sleeping accommodations, large Roku HDTV, half bathroom, and a multicade arcade featuring 60 games! The huge theater will seat 16 easily! As if the game room and theater room are not enough to keep you busy, enjoy hours of memory-making in the private indoor pool!

Four of the three bedrooms supply King size beds (3 of which have futons for additional sleeping accommodations), flat-screen Roku HDTVs and attached bathrooms. The last bedroom offers a 2 sets of Queen size bunk beds and an attached bathroom.

Be sure to explore nearby attractions including Ober Gatlinburg, The Arts & Crafts Community in Gatlinburg, Anakeesta Gatlinburg, Dollywood, Splash Country, and The Island!

日付を指定して料金を検索

類似した宿泊施設

外観
Mountain View, Private Pool, Theater Room, Hot Tub, & more! - Big Forest Lodge
Sevierville
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 8.2、とても良い、(17 件の口コミ) 件の口コミ
Mountain View, Private Pool, Theater Room, Hot Tub, & more! - Big Forest Lodge

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 9488848
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

セヴィアヴィル

このキャビンは、セヴィアヴィルの山間部に位置しています。タイタニック博物館とハットフィールド & マッコイ ディナー ショーはカルチャー体験を味わえるスポット。ショッピングがお好きな方には、タンガー アウトレッツやアイランド アット ピジョン フォージへ足を運んでみましょう。ザ リップケン エクスペリエンス - ピジョン フォージでイベントやスポーツ観戦を楽しみましょう。ウィルダネス アット ザ スモーキーズも地域を代表する人気スポットです。
セヴィアヴィルのレンタルキャビンをもっと見る新しいウィンドウで開く
地図
Sevierville, TN

周辺情報

  • テネシー ミュージアム オブ アビエーション - 車で 3 分 - 2.8 km
  • セバービル コミュニティ センター アンド シビック センター - 車で 4 分 - 5.4 km
  • ドリー パートン像 - 車で 4 分 - 5.7 km
  • サビー カウンティー ヘリテイジ ミュージアム - 車で 4 分 - 5.7 km
  • セビアビル・パーク - 車で 5 分 - 5.4 km

交通案内

  • マックギー タイソン空港 (TYS) から車で 51 分

レストラン

  • ‪McDonald's - ‬車で 3 分
  • ‪HTeaO - ‬車で 3 分
  • ‪Burger King - ‬徒歩 14 分
  • ‪Aubrey's Sevierville - ‬車で 3 分
  • ‪Chubby’s Restaurant - ‬徒歩 14 分

よくあるご質問

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Mountain Castle: VIEWS, Indoor Pool, Home Theater, Top Amenities, near Attractions!はどこにありますか ?

山中にあるこのキャビンは、FORT サンダース サビー メディカル センター、セビアビル・パーク、セバービル コミュニティ センター アンド シビック センターから 5 km 圏内です。ウィルダネス アット ザ スモーキーズおよびタイタニック博物館も 10 km 圏内です。

口コミ

8.6

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 23 件の口コミ中 14 件が非常に良い
評価 8 - 23 件の口コミ中 4 件が良い
評価 6 - 23 件の口コミ中 3 件が普通
評価 4 - 23 件の口コミ中 1 件が不満
評価 2 - 23 件の口コミ中 1 件が非常に不満

8.0/10

清潔度

8.6/10

チェックイン

9.0/10

コミュニケーション

9.0/10

ロケーション

9.6/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Shannon U.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The house was absolutely beautiful!!! Plenty of room and great amenities. Hope to come back soon!
2025 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 11 月 30 日)
We are so glad you enjoyed your stay and everything Mountain Castle has to offer. We hope you will visit us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Cory C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The house was everything we needed to accommodate our 35 person family celebrating a 55 year wedding anniversary trip. Plenty of room to spread out and enjoy time together! The views from the balcony are amazing and the common areas to relax hit all the right feeels for us!
2025 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 9 月 22 日)
Thank you for sharing your great experience with us and we are so glad you and your family enjoyed your stay at Mountain Castle and we hope you will be able to visit us again in the near future!
宿泊者限定の口コミ

10/10 (非常に良い)

Cindy C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place

Our church group was comfortable here with plenty of room and activities.
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 4 日)
We are so glad to hear that your group enjoyed staying at Mountain Castle and hope you will visit us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Leo F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great house for kids

We stayed here with my son’s baseball team and families. Everyone had a blast. Great property!!
2024 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 4 日)
We are so glad everyone enjoyed their stay at Mountain Castle and hope you will visit us again!
宿泊者限定の口コミ

10/10 (非常に良い)

Amy B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Friends Winter Getaway

Large group of friends & their significant others hanging out during the winter season just celebrating life!Nice large home, very spacious.
2024 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 27 日)
We are so glad you enjoyed relaxing and staying with us at Mountain Castle and hope you will visit us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Terrie B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

The Best Ever

The Amazing Castle Cabin was everything and more.The whole family enjoyed there stay and wants to come back again to visit. Next time the family wants to stay for two weeks.
2021 年 8 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 8 日)
Thank you for sharing your great experience with us and we are so glad you and your family enjoyed your stay at Mountain Castle. We look forward to having you stay with us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Brian H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Cabin and Views

Amazing cabin with plenty of space for a large group. Surprisingly, the views are better than advertised. The only issue was the hot tub not warming up, even after a service call, but there were so many other amenities that it didn’t impact our experience.
2023 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 1 月 23 日)
We are so glad you enjoyed the views and your stay at Mountain Castle. We appreciate your feedback and will have the hot tub checked again. We hope you will visit us again soon!
宿泊者限定の口コミ

6/10 (普通)

stephen g.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン

Okay

It's a big house good for 5 plus families
2022 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 11 日)
We are glad you enjoyed the size of Mountain Castle and hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

carmen w.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nothing less than amazing!

This cabin is amazing, beautiful and fabulous! Love the kitchen, dining room, bar area. So spacious. The only issues we had was the circuit breakers kept tripping and someone fell out the chair because it was broken. Love this place! Definitely would recommend it... will be back.
2021 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 2 月 9 日)
We are so glad you enjoyed your stay and apologize for the couple of issues you had. We appreciate your recommendation and look forward to your next visit with us!
宿泊者限定の口コミ

10/10 (非常に良い)

Timothy Z.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful scenery but lots of traffic

Other than no lights in any of the showers, this is a beautiful place. Very clean and tons of space. We happened to pick the busiest weekend of the year, so the traffic was absolutely horrendous. Stay away from the strip and chain restaurants; give the local mom-and-pop shops your business instead!
2024 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 6 日)
We are so glad you enjoyed your stay at Mountain Castle and hope to see you again soon!
宿泊者限定の口コミ

8/10 (良い)

Richard P.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Location & Layout, But Needs Some TLC

We loved the location, beautiful views, and spacious layout of this VRBO. The price was great, and the host was responsive. The house had good amenities and was well-stocked with basics like plates and silverware.That said, there were several issues: outdated info in the pre-arrival letter (codes, wifi, etc.), one dishwasher didn’t work, coffe pots were subpar, many lamps were out or missing bulbs, and the pool room A/C was broken with no follow-up on repairs after being told a repairman would come. The house seemed clean at first glance, but there was a lot of dust (baseboards, furniture, decor, etc.) and the outdoor decks were very dirty and needed thorough cleaning before use.With a little more attention to detail, this could be a fantastic stay.
2025 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 19 日)
We are glad you enjoyed the location and views from Mountain Castle and appreciate your feedback. It does look like we took care of the reported issues during your stay and we will make sure the other issues are taken care of as well. We hope you will visit us again in the near future.
宿泊者限定の口コミ

8/10 (良い)

derek d.

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ

Real Estate Mastermind Meeting

The property was perfect for our intent. Unfortunately, one of the main features we liked, which was the gas fire pit, was not working and could not be repaired during our stay. A few other maintenance items took 3 days to get taken care of which I'm sure is a staffing issue. We understand those since we are also business owners. Overall, I would recommend this property.
2022 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 27 日)
We apologize for the fire pit not working and are working diligently to get that repaired. We appreciate your understanding and your recommendation. We are glad you enjoyed your stay and hope you will visit us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Connie R.

良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Family Reunion

When we arrived we were in awe! It is beautiful and has so much open space which was appreciated. Everyone was so impressed with the layout and overall appearance. There were a few things that were not up to par. Some of the beds did not have sheets and there were no sheets for the futons. The firepit did not work which was a disappointment. A gentleman came out and attempted to repair but was not successful. The hot tub became dirty with all the use. Someone came out to check it out, but did not add chemicals. This did result in several children having to obtain medical attention for a skin condition. Your management responded to this complaint after we left in an acceptable manner. This left us with a good feeling about possibly returning when we are ready for another reunion. In general, everyone had a good time which made my sister and I very happy we chose your cabin.
2022 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 4 日)
We are glad you enjoyed your stay and apologize for the issues you had. We appreciate your feedback and hope you will visit us again soon!
宿泊者限定の口コミ

8/10 (良い)

Maryanne W.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

40 person Family Reunion

Great place for a family reunion. Lots of room. Many things to see and do within town. Hiking & views are spectacular. Entrance ramp into the cabin was perfect for handicap, & elderly. Lots of parking. The owner needs to change or the rental company needs to change the cleaning company. I would give it a 3 on cleanliness. Yes, it is a beautiful giant castle cabin in the mountains, but I did expect it to be cleaner with the price it cost to rent. Dirty windows, floorboard trim loaded with dirt, heavily moldy shower curtains, leftover items from previous renters, such as shampoos, used soaps, etc. One of the two dishwashers top shelf is broken. A few doorhandles were falling off. A few of the toilet paper rods were missing so nothing to hold the toilet paper. It seems that abuse from multiple renters are starting to show. However, we had such a fantastic time and despite the cleaning companies inefficiency, we will definitely rent again.
2023 年 11 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 10 日)
We are glad you enjoyed your stay with your family and apologize for the issues you had. We do wish you would have reported them when you were here and we would have been glad to have sent someone out to take care of them. We appreciate your feedback and these issues have been addressed and taken care of. We hope you will visit us again soon!
宿泊者限定の口コミ

6/10 (普通)

Shirley S.

良かった点 : 掲載情報の正確さ
気になった点 : チェックイン

Nice and New but can be Improved

The house was lovely with many things to do. Nice new community but a lot of construction still going on. Difficult to find not only to get there but to find your actual cabin. Would be nice to have all of the information prior to arriving vs. having to call to get the code to get in, wi-fi info etc. Trying to call when traveling or when you get nearby without a signal was difficult. Had to call maintenance regarding light bulbs out or none actually in the lamps. The firepit not working, tv's not working, the temperature throughout the house was inconsistent. Freezing in some rooms, hot in others even if they were on the same floor. Beds were not made entirely. Some had sheets folded under quilts. Strange. Some bathrooms could have been cleaned better. I believe some of this may be because they are still very new and need time to get consistent services/standards.
2021 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 7 日)
We appreciate your feedback and can assure you all issues will be addressed and taken care of. We hope you will visit the Smokies again.
宿泊者限定の口コミ

6/10 (普通)

Anne J.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

Milestone celebrations

We totally enjoyed our time in Pigeon Forge/Gatlinburg but the cabin, while it met our needs - we were disappointed by the overall presentation. In the kitchen specifically the cooking utensils, pots and pans were in very poor condition and completely disorganized. There was dust along almost every baseboard, cobwebs in bedrooms. One bedroom was missing a tv, one of the dining room chairs was broken, one of the rocking chairs on the deck was broken. Small things overall but based on the pictures we expected a little more attention to detail within the property. We were also greeted with an unusual occurrence upon check-in. When we arrived there were some ladies there who had been inside the house. They said they were renting the house next month and were there to look over the place as they were planning to get married there. They said the cleaning crew had just left. I don’t know if the cleaning crew mistook them for us or if the cleaning crew left the doors open because they saw them waiting to enter. They asked if they could walk around a bit because their wedding planner was going to be meeting them there to go over some ideas. We reluctantly allowed them to do so but it was awkward to have them there as we were trying to unload our cars and get things set up.
2024 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 14 日)
Thank you for your feedback. We will see that these issues are taken care of.
宿泊者限定の口コミ

10/10 (非常に良い)

Cherri F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

HUGE beautiful cabin!!

If you have a large group this is the place for you! We were traveling with our 7/7 football team for a tournament and it had more than enough room for all of us! I would definitely stay here again! Pool was clean, hot tub was already going. There were a few things housekeeping missed like dusting the ceiling fans, cleaning some of the drawers out but nothing big.
2022 年 4 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 22 日)
We are so glad you and your team enjoyed staying at Mountain Castle and we appreciate your feedback. We hope you will visit us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Donna K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great property for a large group!

A little late on making this review, but, I am very pleased with our stay at this property. It was huge and amazing. Plenty of parking and a great view! The description is missing a few details here and there though that I hope will help the next guests! There is an upstairs king bedroom and a bunk room that share a balcony, another upstairs king bedroom that shares a balcony with the upstairs living space. There are 2 king bedrooms on the lower level that share a balcony leading out to the hot tub & another lower level king bedroom that has its own balcony. No bedroom is really bigger than the other and bathroom sizes are about the same. There is only one bathroom that has a tub. They have a cute little bar room that has a garage which opens pretty quietly (which is awesome) that leads out to the deck area with a beautiful view. Love the concept of the open space the kitchen/dining room/living room has. There are plenty of dishes, silverware, and cookware. So much space all together!! Plenty of towels are provided also. Door code & WiFi password provided were wrong but customer service was able to help with no problems. There is construction going on so you might wake up earlier than usual if you aren’t a morning bird. Futons still had some crumbs on it. They also state the pool is heated but I’m pretty sure during the first day it shut off. We really wanted to the get the waterfall working also. Called twice to get maintenance to come check it out but no one ever came. Regardless though, the kiddos had loads of fun and didn’t mind at all. We still had a great time and I HIGHLY recommend this property!
2021 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 15 日)
We are so glad you enjoyed your stay at Mountain Castle and appreciate your feedback and recommendation. We hope you will visit us again soon!
宿泊者限定の口コミ

2/10 (非常に不満)

Saravanan A.

良かった点 : チェックイン、掲載情報の正確さ
気になった点 : 清潔度、ロケーション

All are sick now after returning

. Swimming pool made kids and few adults allergy. 2. Hot tub unable to use due to heat was not working. 3. Smell outside the cabin and back side of slop. Very bad. We are unable to get fresh air from balcony and good view due to smell. 4. Construction noise outside the cabin made few kids nap time disturbing. 5. We did not find any welcome coupons and signs. 6. No vacuum mob 7. Heating system was not reaching few rooms in second floor.
2021 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 11 月 28 日)
We apologize for any issues you had during your stay and wish you would have called us so that we could have sent someone out for you. We appreciate your feedback and hope you will visit the Smokies again.
宿泊者限定の口コミ

10/10 (非常に良い)

Elizabeth D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great stay!

Beautiful cabin, great pool and all rooms were perfect for a large group. The kitchen and eating area also amazing! Only issues were upon check in the code given was wrong and the WiFi password was wrong. However customer service quickly helped! Biggest problem was that the gas for the fire pit was completely out so we were disappointed that we couldn’t use it the entire stay. Still a great stay with beautiful scenery off the porch.
2021 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 10 月 18 日)
We are so glad you enjoyed staying with us at Mountain Castle and we appreciate your feedback. We hope you will visit us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Monique D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

1st Family Group Trip

We had our first trip ever as a family that all stayed under one roof. There was a total of 40 of us and this cabin worked GREAT for us. Everyone loved it so much they want to make this an annual family getaway. There were only a few thing we had a problem. One problem was with the air conditioning on the main level went out but manager was aware. The second was one of the three microwaves didn’t hear, but this was very very minor. The third and final thing was two of the 15 bedrooms were missing a TV, management is aware and fixing the problem. Other than this everyone enjoyed. This place was absolutely BEAUTIFUL, so beautiful, spacious, and fun that my 4 year old asked can we move there.
2021 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 8 月 29 日)
Thank you so much for staying with us and the great review! We hope you'll come back and stay with us on your next visit to the Smokies too!
宿泊者限定の口コミ

8/10 (良い)

Shirley R.

良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Would stay again

Our large family enjoyed our stay. The cabin was clean, well appointed, and comfortable. Kids had a great time in the pool. Would love to stay here again. Only downside is the remote location as it would take 20+ min. to get to restaurants and attractions. But, it did have a great view from the spacious deck.
2021 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 8 日)
We are so glad you and your family enjoyed your stay at Mountain Castle and we hope you will visit us again soon!
宿泊者限定の口コミ

4/10 (不満)

Lisa G.

良かった点 : チェックイン
気になった点 : 清潔度
2025 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 2 月 26 日)
We appreciate your responding to our review request, but we are a bit confused as to the 2 star rating as there were no issues reported during your stay. Please reach out to us directly to share more details about your experience.

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