Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed the home. It is well updated, maintained, etc. The only complaint about the home is the drafty windows. One night was quite cold and the heat could not keep up. Regarding the management company, you responded quickly to messages and were helful. I asked a couple of times, including the day of check-in, to find out if we could check in early, as 430 is quite late, but never received a message. When we drove by at 230, we saw the cleaning crew leave. After complaining about the heat, the technician stopped by to check. There was nothing they could do, but got no response or support about it. Once I requested space heaters, they were brought over. I'm not sure why they didn't suggest that when I brought up the issue. Since the home is drafty in the great room, a space heater should be provided. There are not enough dishes or flatware for the size of the home. We ran out of large plates and spoons each night. Also, pizza boxes and other recyclables were left out in the garage when we arrived.