What a disappointment. Our reservation was from Thursday until Sunday, but we left the day after we arrived (left on Friday). We were there for a combination of my birthday and our wedding anniversary. This was literally the first family vacation we have ever taken in the 8 years since our family began. I was excited to teach my kids how to swim and have a great time. The disappointment started as soon as we arrived. First, it was hard to find our room, as there were no signs posted anywhere about which building we should be in. As soon as we walked into the building, it smelled so old and it was run down. We got to our room just hoping and praying that it would be better. It wasn't. It was so old and outdated! What a surprise, considering how much money we spent on it! The room was old, it smelled dusty and musty, the furniture was from the 80's and the carpet was a dirty green. It was so gross that I felt uncomfortable putting my baby down, so we didn't. We held her the whole time. We stayed the night because we hoped that the pool would make the trip worth it. We were so excited to teach our kids how to swim. We went to the pool the next morning. There were so many bugs and hairs in the water, it was disgusting! It was supposed to be a heated pool, but it was barely luke warm, my kids were still freezing (actually shaking). There was a water hose in the water, which we're assuming was to keep the water up to level, but it was spouting ice cold water. The tunnel which leads from the indoor to outdoor pool was crumbling and falling apart. The pieces were falling right into the pool. And somehow I was attacked by a bunch of ants next to the hot tub INDOORS. The only ice machine was on the other side of the building, 3 ice stations down from where our room was. We were so disappointed in the poor state of the hotel that we left after showering. What a waste. Fortunately, we were able to go home, as we couldn't afford to travel far. We had to put this trip on a credit card, and now we have to make payments for sitting at home all weekend instead. We also got the package that came with $250 worth of free activities which turned out to be $250 worth of free nothing. Most of the activities offered weren't even available this time of year, and the rest weren't kid friendly. I would never recommend this hotel or this rental property. Clearly the owner is only in it for the money, not for the customer service or experiences that we might have had. I'm so disappointed in how everything went. I mean, how disappointed would someone have to be to pay almost $1,000 dollars for a 4 day trip and end up leaving after one night? That's pretty bad.