8/10 (良い)
Carinne N.
2019 年 1 月 7 日
Very good overall; some hiccups
The property was gorgeous, the staff were incredibly warm, and Bianca (our on-site point of contact) went above and beyond to be accommodating. However, there were a few issues. First, we had some confusion about what needed to be paid in cash (and the extent of fees if it was not paid in cash), and as such we were scrambling to get sufficient cash on our last days. Further, there were some inaccuracies in the listing, most importantly that the jacuzzi was not heated (as advertised) which meant that the adults did not use the pool or jacuzzi as much as we had hoped. Apparently this is an issue in several villas, but I wish we had known before. Finally, we had some trouble with water pressure and temperature in the showers. Some were fine while in others, the water came out as a tepid trickle at best. This was fine for our group - we didn’t mind showering in a bathroom other than the one attached to a specific bedroom - but might be awkward for a group with different dynamics. In a villa at this price point, this was not an issue we anticipated. Overall, however, it was a great trip!
Carinne N.
2018 年 12 月に 7 泊滞在