2/10 (非常に不満)
Carol J.
2024 年 10 月 28 日
SO DISAPPOINTED, CHANGED LOCATION
This was my 1st experience with VRBO.
1. Address is incorrect on VRBO.
2. The furniture in the LR was old and torn. Didn't even sit on it.
3. Some lights in Master Bath were not working. This was also reported in April of 2024.
4. Hardwood floors were nice, but scratched in living area.
5. Ice in freezer was frozen and entire freezer frozen. Maintenance person came to work on, but door popped open.
6. Door lock on entry door was loose and hard to get open.
7. 3 of the 4 sliding door locks were broken. One had a piece of wood so it could not be opened.
8. 2 of the 3 lights over the island did not work.
9. Outdoor shower head was missing.
10. Couldn't figure out what some light switches worked and very dimly lit
11. Lights did not work in parking area - UNSAFE
12. Roach on steps near kitchen
13. Patio furniture needs replacing, table on 3rd level was broken
14. When I called Landmark Resort, I was hung up on twice. There was an empty house next door that was also managed by Landmark Resort. Was told it was not available. Checked online and it was available. Once I asked for a partial refund, it became available.
In the house next door that we moved to, the TV upstairs in the BR with the queen bed did not work, the window in that room was left open, the shower did not work in the bathroom on the main floor and there were roaches.
While these 2 houses are in a prime location, they both need repair. Very disappointed with experience with Landmark Resort!
Carol J.
2024 年 10 月に 3 泊滞在