ビーチから1ブロックの静かな田舎の隠れ家、美しい夕日

I am so sorry you found the water so offensive. None of my other guests ever complained about that. I can’t really do anything about that. Being in Manitoba the water is hard especillay being so close to the lake. I thought you knew that being from Winnipeg. Why would you rent a place so close to the lake? That would be my suggestion. Inow have to deal with the scent of your cat urine in my house a lot more offensive than lake water.

Thank you for your review . I try to communicate with my guests in a timely manner. I want my guests to know what they are getting before they book.

Thank you so much for your kind words and taking the time to write a review. I am so glad you and your family enjo yed the local restaurants around the neighbourhood . You and your family and your dog are welcome to stay here anytime. I do hope you make it back here. If you survived the fish flies and the mosquitos. Thanks again for be such great guesses.

Thank you very much, it was left very clean and you and your group are welcome back anytime. I am glad you enjoyed your trip and my place. I try to have things available that I think people will need.

Thank you so much for the wonderful review. The place look like no one stayed there . If all guest could be so considerate. I take a lot of pride to accomdate my guest and having a clean home for guests to enjoy. Thanks again.

Thank you very much Robin and Margaret. It was a pleasure to host the both of you. It is always nice to have guest that are so easy breezy. I would recommend Robin and Margaret to any host. If all guests were this easy it wouldn’t be a job. You are welcomed back as my guest and time.

This guest didn’t not phone VRBO when he thought it smelled like cat urine and he couldn’t stay there. First he said there were four of them that were allergic . I told him why would he book a place if it was pet friendly.? Especially if 4 out of 5 of them were allergic to cats. You would think they would ask first before booking . He said I didn’t have it posted anywhere. I do The first paragraph . I invite guest to bring their fur babies.Then he told me it was the smell . I told him it was not cat urine I sprayed a room sanitizer . The scent was Basil and Lime. He could have just opened a window. Now he says I should have told them to open the window. Common sense. I know it didn’t smell like cat urine. He saw my cat and assumed that was the smell. I lost my phone that night. and had to get a new one today. I could not communicate with him until today Monday. March 2 . He is calling me a liar and then expects , me to refund his money. Why didn’t he talk to VRBO that same day.

I am very upset that the guests were not happy. The first issue was the water and I called a plumber right away. He told me to let the water run. I did inform the quest to do that. I offered her a complete refund that day. She didn’t want to leave. Unfortunately the guests did not see the 5gallon drinking water in the kitchen for their use. Everyone knows if you are from Manitoba in Lake country you do not drink the well water especially this year with the water table being so high. I was not offended that there was a problem with the water. I was offended that the guest thought my place was dirty. I spent the day before they were arriving cleaning floors and windows . I sprayed disinfectant on every surface.. I am a super host with Airbnb. I am well aware of the protocol for the standard of cleanliness we all expect and deserve. I didn’t even talk to the guest . It was by text. I wanted to deal with the matter at hand the water. I had a plumber go down there and it was the hot water tank. It was fixed in a day. The water was not contaminated. Hot water tanks do stop working. I had the water checked for contamination . It is fine. I take pride looking after my guest. I just wanted the guest not be inconvenienced by this problem that is why I offered a full refund that day not two days later.The reservations was for Friday but they changed it to Saturday and they left on Monday. There are policies in place by VRBO for refunds to protect the hostess and guest. I hope if you took the time to read my take on this you will not judge me from one bad review. All my other reviews are 4 and 5.