Walk to Lake: Game Room Getaway in Pocono Summit!

Hi Valerie, we’re sorry to hear the property didn’t meet your expectations. After sharing your feedback with the homeowner, they wanted to offer the following clarifications:- The home’s layout, including the stairs and the location of the kitchen, living room, and bedroom, is accurately described and shown in the listing photos.- The listing notes that closets are not available, but clothing racks and hangers are provided for guest use. We always encourage guests to review the listing details to ensure the property is the right fit for their needs.- The homeowner was not contacted during your stay about air quality concerns. Reaching out to the guest contact during your visit allows us to address any issues quickly and ensure a more comfortable stay.- Unfortunately, your cancellation request fell outside the cancellation policy, which is why a refund could not be provided.We appreciate your feedback and will continue working with the homeowner to improve the guest experience. Thanks again for sharing your thoughts.