Kilcunda Stay with electric car charger

Thanks so much for your feedback. We’re really glad to hear you enjoyed the space, cleanliness, and layout of the home, and that it worked well for your family gathering. We’re very sorry about the condition of the decking during your stay. We completely understand why this was concerning, especially from a safety point of view, and we regret that it hadn’t been fixed in time despite being previously flagged. The decking is now a priority for repair.

Hi Judy, Thanks for providing feedback on your stay. Glad to hear you found the home lovely. We are in the process of addressing the issues you've raised and will take action accordingly. We appreciate you flagging this as we aim to ensure our homes meet guests expectations and are maintained to a high standard. While our standard practice during peak periods is sometimes to leave fresh linen out (as noted in the listing), we made a specific commitment to have them made for your group, and we regret that our team missed that instruction. We hope to welcome you back again!