2/10 (非常に不満)
Liz T.
2023年12月22日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Filthy - from top to bottom……. Zero care from host
We informed the host of the condition upon arrival. Julie said she’d send a cleaner to rectify our just complaints, that never happened. She also said she’d reimburse us a portion of the cleaning fee. That never happened either. One of the selling points on the ad was high end appliances - there’s a kettle, a toaster and a coffee machine which we could not get working. The shower in the laundry room was full of sand, the mirror looked like someone had spat toothpaste all over it. The tapware was filthy. There were ants all over the dining table because of food scraps in the grooves. The table was sticky and not been wiped. The legs were covered in red sticky stuff. There were enough crumbs under the lounge cushions to make a whole loaf of bread. The door to the main ensuite covered in sticky finger marks. There is a non smoking rule at the home and a vape was stuffed between the cushions. The outside chair on the balcony was broken, with no warning sign to inform. My husband attempted to sit on it - he fell to the ground and sustained an injury to his coccyx. The a/c was soooo noisy. The kids room could double as an oven. Traffic noise in main bedroom was horrendous. No T Towel provided even tho Julie said she’d get one sent over. Only 3 knives in the drawer so the four of us had to share. 12 spoons, 10 forks. 3 knife’s… The fluff under the main bed would be enough to send an asthmatic to ER. Previous rental history forms with peoples private details. The list is endless
Liz T.
2023 年 12 月に 6 泊滞在
