宿泊者限定の口コミ
6/10 (普通)
Althea
2025 年 2 月 27 日
良かった点 : 清潔度、設備とサービス
気になった点 : コミュニケーション
Beware of the elevator. One of our party got trapped in the elevator for over an hour. Emergency phone in the elevator is not connected, something the owner is aware of but has not rectified, despite the safety hazard. The elevator had been out of order before our arrival, so the fault we experienced was not an isolated incident. This is a beautiful house but we had two elderly guests and a third on crutches, so use of the elevator was crucial. Complaint made to the management company took a week and email follow ups to get a response. Also the next door neighbour stands at her window scowling at you when you use the outdoor area off the main lounge.
2025 年 2 月に 6 泊滞在