6/10 (普通)
Ruth C.
2024 年 9 月 16 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション
CNE Booking
It was very frustrating to get in touch with the property manager on a few occasions. I would call/text her cell phone and it would take 2-3 days to hear back from her.
My mother would intervene and contact her through the ap.
The dish washer was broke down and we had to clean up the mess on 2 different occasion of water all over the floor...it was replaced 4 days after the flood. She did supply paper plated and cups upon request.
Coffee maker did not work properly either. It would take over 10 minutes to brew one cup...and then wouldn't work. We ended up getting take out it was so frustrating, and also very expensive.
The house was not very clean in my opinion...For what you charge I would expect more.
I was hoping that we would be able to book this again for next year...but it was very disappointing.
On the arrival day the 'tenant' who is the property managers son, monopolized the chairs outside in the gazebo area with he and his 3 friends. We asked if there were more chairs, he no. It was the only day we could actually sit together out doors before we began the CNE the following day.
He also had a cat and dog that were in the back yard the majority of the day. It was hot some days and he was not on the property. My family is not afraid of animals, but I am surprised they were in the common space for long periods of time every day though. We also gave water to the dog that should have never been left outside on a very hot day.
Dougal
Ruth C.
2024 年 8 月に 19 泊滞在
