2/10 (非常に不満)
Gloria Z.
2024 年 1 月 12 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Host not honest
Upon my arrival to the appartment which the address was sent to us after several insistance
We were very disappointed to find that the building and the surroundings areas was not the same as mentioned on their website
The building is still under construction thus resulting with dust everywhere
There was no electricity, but the house manager confirmed to us that there is electricity
We got in contact with the host in order to raise our concerns and complain
To our utter surprise he was very rude and hostile towards us refusing to collaborate or understand our complains
Please find on attachment pictures which was taken at the apartment before we left
The advertise of this apartment by which we were seduced on the website was all a lie
Did not slept there and the host refused to give a refund. I have contacted Vrbo and sent pictures of the neighbourhood and the buildings waiting to get back to me
Gloria Z.
2024 年 1 月に 6 泊滞在
