4/10 (不満)
Darryl C.
2025 年 6 月 24 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション
The Host was Very Difficult to Deal with
My family and I book a cabin each year in Lac Du Bonnet and always have great things to say. Unfortunately, this year was the opposite when we booked this cabin. We stayed here for 3 nights (June 12-14, 2025) this summer and had booked months in advance. When we booked, we asked for early check in as we had an early golf time and had lots of food to drop off. Fast forward 2 days before checking in, we followed up on our early check in inquiry and we were told by the HOST “you’ve asked me over and over again and this is a courtesy of me to do” …. We would have paid for early check in, but this was never an option he gave us until 2 days before checking in when he asked us to e-transfer the HOST money directly. Then the HOST proceeded to tell us that he was frustrated with our questions - we’re your clients!! Very rude. Additionally, the HOST told us that the kitchen was fully stocked and when we checked in, everything in the kitchen was dirty and not cleaned. The appliances were filthy and when we had to make food in the oven, the fire alarm would sound off because the oven had burnt food all inside of it. We had to hand wash every single dish before we could use anything Including SCRUBBING all pots and pans as they had food baked onto each one. Cabin was nice as there were king sized beds, 3 bathrooms and backed onto the golf course but that’s about it.
Darryl C.
2025 年 6 月に 3 泊滞在
