Popular Luxury Villa Kialla Shepparton

Hi Nia, Thank you for your feedback. This property clearly mentions the capacity to accommodate a maximum of 12 guests only and there is option for selection to add the guest numbers but first booking request was 2 adults only then we received personal message for stay in the property 11+1 guests. we requested to modify the reservation of booking and pay variation amount due to Price will vary depending on the number of guests because our expenses vary of using basic amenities, this includes essentials like a beds, linens, towels, and toiletries, various energy, housekeeping, other resources and etc... So, we request a proper number of guest when booking to organize all resources are available for smooth operate property management system and enjoyable stay in our property. Sorry for any inconvenience in this matter. Regards Popular Villas