A Chic 2BR Apt Near Melbourne Uni, FREE Parking

Thank you for your feedback Pat, we’re glad you enjoyed the great location and found the beds comfortable. We’d like to clarify that the house rules shared prior to arrival are intended as general reminders to ensure a smooth stay for all guests, and not to cause concern. We’re sorry to hear that the cleanliness was not up to our usual standards during your stay. This is not our usual standard, and we will make sure the cleaning team pays closer attention moving forward. Regarding the WiFi, our team has since checked it and can confirm it is now working well. We apologise for the inconvenience experienced during your stay. We recognise how crucial it is to have reliable access to your apartment, so we provide one set of key cards per reservation while keeping a second set as a backup in case of lost keys or lockouts. We appreciate your feedback. Thank you again for bringing these matters to our attention, it helps us improve the experience for future guests.