6/10 (普通)
A E.
2024 年 10 月 24 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション
Nice place, service and a few details need improvement
This apartment was absolutely adequate and very well-located. A few things, including a response from the agent when we reported some issues, would have made it better.
The morning after we arrived we contacted the agent and reported the following:
- missing plug for kitchen sink (hard to wash dishes)
- no temperature knob for oven (found the broken knob in a bottom drawer
- downlights over kitchen area did not work
- TV and modem were turned off (not insurmountable but a bit of a challenge to work out what was going on)
- shampoo, conditioner and body wash were supplied but the body wash was almost empty. The agent said that they don't usually supply these things. Why were they there then?
- not reported but there was no sharp knife or potato peeler - a little challenging to prepare meals
None of these things changes the overall suitability of the apartment. The agent took them all on board and said she'd contact the owner. But she never got back to us during our week-long stay. That's not great service.
A E.
2024 年 10 月に 6 泊滞在
