4/10 (不満)
SULAIMAN
2024 年 12 月 13 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The room does not have floor mats as it is all ceramic so the room is always cold and there is no slipper or chairs furnished to sit on and the bath towel is very small and useless for taking a shower. There is another room with a complete sitting set and floor mats but I was not given that room. When trying to cancel the reservation, the Expedia representative says according to the hotel's approval and the hotel says according to Expedia's regulations and this is considered misleading to the customer so I do not like the hotel and also the reservation and your company also does not rise to the level of being satisfactory.
SULAIMAN
2024 年 11 月に 9 泊滞在