6/10 (普通)
宿泊されたお客様
2025 年 2 月 3 日
良かった点 : 客室の快適度
気になった点 : 清潔度、コミュニケーション
Prime location, but not clean, poor communication
Overall, this place was good. The location is what really made it good. The apartment itself was dirty. There was a lot of dust, it looked like the floor hadn’t been mopped in a while, and it looked like the bare minimum was done for cleaning. It would be nice if it was detailed cleaned after each stay.
The communication was not good. They made it required to call on the phone in order to get any information about how to check into the hotel. Since it is unmanned, you need a code to enter the room. I had to use my personal phone abroad, which costs money for each minute, in order to get the check in instructions emailed to me. Why not just email it to me in the first place?
Also, on the phone, communication was done entirely in Japanese. I feel sorry for those who cannot speak any Japanese trying to communicate.
Again, the best part about this stay was the location. But communication and cleanliness could use a lot of improvement.
宿泊されたお客様
2025 年 1 月に 2 泊滞在