2/10 (非常に不満)
Cynthia
2024 年 11 月 19 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Where to start… uh don’t book it. The end.
Kidding. The room was a mess! we got there close to 4 and the room wasn’t cleaned, we were told to come back later. Uhhh ok. When we finally got access to the room I was SHOCKED. It was still filthy and the walls were covered in mold and mildew. When I bought this up o was told I could leave and forfeit my cost for the reservation. Uh also no. The next day the same cleaner was sent to clean the mold. She sprayed a single wall then left. It took 3 shower towels (which we very small) and over 4 hours of me scrubbing to make the walls look habitable. Between the mold, mildew, dirt, dust and overall filth I would absolutely not recommend this hotel. I would also still request a refund as it is not a safe/ healthy environment and it should not be listed for children or adults. It should be taken down until it can be properly cleaned.
Cynthia
2024 年 11 月に 2 泊滞在
