This property is so beautiful! Everyone was helpful and friendly and the snorkeling from the hotel beach was fantastic. It was our first trip to Roatan and we will hope to go back!
David
2023 年 3 月に 7 泊滞在
10/10 (非常に良い)
Robert
2023 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite & Beautiful
Robert
2023 年 4 月に 2 泊滞在
10/10 (非常に良い)
VICTOR
2023 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hb
VICTOR
2023 年 4 月に 5 泊滞在
10/10 (非常に良い)
Alejandro
2023 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es un hotel boutique de primera
Alejandro
2023 年 4 月に 6 泊滞在
6/10 (普通)
Douglas
2023 年 4 月 4 日
良かった点 : スタッフとサービス
Checked in at noon but room was not ready till 4 pm. No tv in main room just tv mount. Wifi extender hanging out from tv in main room. Curtains in master bedroom had stains white spots that appreared. Not what you would expect for $600 a night.
Douglas
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
Theresa Lynn
2023 年 3 月 28 日
Theresa Lynn
2023 年 3 月に 7 泊滞在
10/10 (非常に良い)
Maribel
2023 年 3 月 24 日
Maribel
2023 年 3 月に 2 泊滞在
10/10 (非常に良い)
Alain
2023 年 3 月 23 日
Alain
2023 年 3 月に 7 泊滞在
6/10 (普通)
Clarence Owen Goss
2023 年 3 月 23 日
良かった点 : 清潔度、設備とサービス
The junior suite units were really nice and had comfortable beds, nice seating area, large bathrooms and our favorite, outdoor shower connected to the room. You do have an indoor shower as well but we took full advantage of the outside shower.
The pool and beach area was very lovely and I LOVED that there were shady spots for people that need breaks from the sun. The breakfast was great and the servers were all super nice.
There were some things we didn't care for here as well. At check in, there was no map to tell you how to get anywhere in the resort. That might not sound like a big deal but rooms are located all over the place and have VERY steep walking conditions to get to your room. No one offered to golf cart us to our room and the incline (40 degrees in sections) was tough especially with luggage. The paths were not sidewalked so you end up dragging your luggage through rocks to get to your room. There were also no signs to take you to the beach/pool area in the front area in fact, there are no signs letting you know that you are at the resort. You enter in a construction zone and then you find the resort through it. Worst situation was beach security. I reserved 2 chairs and umbrella. We went to our chairs that were marked for us but another beach security person kicked us out of our chairs because he promised them to someone else. I am not sure why they were more important than us but that happened. I wasn't happy at all. .
Clarence Owen Goss
2023 年 3 月に 4 泊滞在
6/10 (普通)
John
2023 年 3 月 23 日
良かった点 : 清潔度、設備とサービス
John
2023 年 3 月に 7 泊滞在
10/10 (非常に良い)
Francisco
2023 年 3 月 20 日
Francisco
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
Diana Lynn
2023 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was perfect. The staff was AMAZING. We felt so taken care of! Tyrone and Renee at the restaurant, Laura at the front desk, and Christopher on the beach-exceptional.
Diana Lynn
2023 年 3 月に 7 泊滞在
10/10 (非常に良い)
Alexandra
2023 年 3 月 11 日
Alexandra
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
Heide
2023 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Grand Roatan was right in front of the reef. We snorkeled to it right from our beach at about waist deep. There were fish even at a foot of water. The staff was amazing. Every single person worked hard to make the place great. Whomever is doing the hiring is good. Quality people.
We had a cabana type on the hill with a private outdoor shower and a great deck. Although it was a bit of a walk up the hill, we loved the privacy. The staff in the golf carts would also come and get you to take you to the beach, or even the store, at any time.
This place was a perfect place to stay for us. We will be back.
Heide
2023 年 3 月に 7 泊滞在
8/10 (良い)
Paola
2023 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス
Amazing place, wonderful beach, really good service.
The hotel needs more beach beds and umbrellas.
Paola
2023 年 3 月に 5 泊滞在
10/10 (非常に良い)
Yanina
2023 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, rooms are clean and spacious, staff are friendly and go above and beyond. Snorkeling in the property is absolutely a must!
Yanina
2023 年 3 月に 1 泊滞在
8/10 (良い)
Philisa
2023 年 3 月 7 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
No where to rest !!!
Wow what a disappointment of a hotel. Situated on the best spot of the island, on the best reef for snorkeling and they have this 2 stars hotel at a price of a 5 star. Very outdated. Like an old block of apartments. You cannot sit at the swimmimg pool as the ongoing building works won't let you rest . The sunbeds are plastic very worn out and they look like they are few decates old. The umbrellas are ripped, some broken and very worn out. The set up at the breakfast is so low standards that they should be ashamed. Because the actual food there is not that bad. The personel who work there are doing their best. They are very polite, very helpful and they will go over and above to help.
Philisa
2023 年 2 月に 5 泊滞在
10/10 (非常に良い)
Doris
2023 年 3 月 6 日
Recomendado
Genial
Doris
2023 年 3 月に 1 泊滞在
10/10 (非常に良い)
Isabelle
2023 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Magnifique emplacement, calme, personnel très courtois
Isabelle
2023 年 2 月に 7 泊滞在
8/10 (良い)
Sharon
2023 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I would have given a higher rating but the cleaning of our room was not consistent as time went on. Cups not washed. Coffee maker not cleaned. We were in a junior suite that was not yet renovated so it was just okay. Breakfasts were very good and the young man making omelettes did his job very well. The other staff are very good. It would be nice to have a happy hour so that the guests would mingle a bit and get to know each other a bit and have some fun. It would be good for the resort and the clients.
Sharon
2023 年 2 月に 7 泊滞在
8/10 (良い)
James
2023 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort has a great location and is wonderfully forested. The pool and beach bar are amazing. The staff service was friendly and helpful.
However, there is a shockingly large multi-story building under-construction that towers over the entire resort. It's probably the tallest building on the entire island. It has been under-construction for 4 years now and seems like it's still a year or so until opening. It's next to the pool, so the noise is oppressive 6-days a week.
James
2023 年 2 月に 7 泊滞在
10/10 (非常に良い)
Mariko
2023 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The resort has the best beach in the area.
Mariko
2023 年 2 月に 7 泊滞在
10/10 (非常に良い)
Russell Stephen
2023 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel and amazing staff. A luxurious hotel with a great view of the water. This is where everyone comes to snorkel.