6/10 (普通)
宿泊されたお客様
2025 年 7 月 21 日
良かった点 : 清潔度、コミュニケーション
気になった点 : 客室の快適度
No a/c and no response
The apartment was tidy and well-kept, and the initial impression was positive.
However, the main issue was the temperature inside the apartment — it was really warm. There was no air conditioning, and the fans provided either didn’t work or only worked in some rooms. Two of the bedrooms didn’t even have proper windows, only openings facing what seemed to be a shaft or elevator space, which made it feel very closed-in and made the heat even worse.
Due to the high temperatures, we were unable to sleep properly during our stay. We contacted the reception and requested either a change of accommodation or a refund for the remaining nights so we could find another place to stay ourselves. They said they would forward our request to management, but unfortunately we never received a response.
This was disappointing and made our stay quite uncomfortable. While the apartment itself was nice and clean, the lack of climate control and the poor response from the management significantly impacted our experience.
宿泊されたお客様
2025 年 6 月に 5 泊滞在