6/10 (普通)
Lynne
2025 年 8 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
This property had a good amount of space, a smart design, and a lovely view, although the photo posted was not the same as the actual space. My main issue when I stayed there was that the hot water didnt work but sadly when I reached out to the company, they sent someone in to check that the water heater was on and set to maximum temp(which I had done and told them about in my query), after checking that, no matter how much I pleaded that the water output was not actually hot despite what the machine said, they insisted that the water heater was set properly and therefore it should work. They refused to offer any other solution, to confirm the temperature of the water as it came out, or to accept that there was an issue they needed to attempt to fix. I spent my entire time there showering with tepid water, which was quite unpleasant since it was cool in Bogota. Unless you are prepared to shower without hot water I would not recommend this stay.
Lynne
2025 年 8 月に 4 泊滞在