The hotel is okay, definitely some rooms are better then others. what stands far best is the service. the front desk Rebecca made us extremely comfortable and did everything she can to make our trip enjoyable. thanks again, they should have more people like her.
Simone
2023 年 6 月に 3 泊滞在
2/10 (非常に不満)
Tafara
2023 年 8 月 14 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not stay here. The rooms were dirty and filthy. Not a luxury property
Tafara
2023 年 7 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay. Clean and tidy hotel with cool, modern decor. nice helpful staff. On arrival the receptionist helped us with all of our enquiries and upgraded our room.
Good location only a 15-20 minute walk from duomo square and plenty of transport links around.
Breakfast was good, could have more selection in terms of hot foot but pretty normal in most European countries. Pastries on offer if the hot selection is not for you.
宿泊されたお客様
2023 年 9 月に 2 泊滞在
2/10 (非常に不満)
Anders
2023 年 5 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not a 5 star hotel
If you are looking for a five stars hotel this is NOT it. The rooms are not clean, the food in the restaurant was not good and even though we hoped they improved they didn’t.
Anders
2023 年 5 月に 3 泊滞在
6/10 (普通)
Kreutz
2023 年 7 月 15 日
良かった点 : 施設のコンディションと設備
Ok
Kreutz
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
mashruf
2023 年 7 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Worst hotel, room filled with bed bugs and on top of that you accuse of stealing a blow dryer? A lawsuit is coming your way. You messed with the wrong guest. My kids suffered for 3 days with bug bites, you are not getting away easy.
mashruf
2023 年 7 月に 3 泊滞在
8/10 (良い)
Carlo
2022 年 12 月 20 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Overall a very nice stay!
Expectation was for a 5 star hotel. It was an ok 4 star.
Breakfast was small but really good, had all you need! Drinks in the bar was good, friendly and attentive front fest staff. Room and facilities did not meet expectation, AC was blasting hot air and did not respond when trying to lower. Shower area was dirty and stained. No paintings or art in the room (junior suite), bare walls - not nice in an art hotel.
Location is great!
Really questioning the 5 stars.
If this hotel had 4 stars I would have minor to no complaints.
Thank you Fifty!