Clean, nice view, great that there was a kitchen as well!
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Monique
2026 年 6 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I loved everything about it
2026 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Misley
2026 年 5 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Was not able to stay long there had an emergency had to leave early so my stay was not long. Wish they had a day stay
2026 年 4 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Alina
2026 年 5 月 4 日
The cleanest of the suite… it was poor. I will not come back here.
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Karen
2026 年 5 月 18 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
It was dirty, I cleaned it to be comfortable. No one that works there speaks English no maid services just more set up for the young. In the description from my reading I thought it would be exquisite but for me . No more Lyfe resort, all n all I made the best of it, it was my anniversary
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Eti
2026 年 4 月 11 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Yes, and i have no idea about the bar
2026 年 3 月に 10 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Daynier
2026 年 5 月 25 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
The beach was dirty, the apartment was not clean, and we did not have internet during our stay. Customer service never answered our calls or helped resolve the internet issue. This trip was very disappointing and felt like a waste of money. The beach especially was full of branches and debris. We have stayed at other places before where the beaches were much cleaner and better maintained.
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Bulent
2026 年 4 月 4 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Very bad experience for a 4-star hotel. The price is reasonably cheaper, but you truly get what you pay for. Nearby hotels may cost a little more, but it’s worth checking their reviews to compare the quality. This hotel clearly needs a complete management change—right now, it feels like the attitude is “you get what you paid for, so just accept it.
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Shirli
2026 年 4 月 9 日
気になった点 : チェックイン、コミュニケーショ ン
The rooms are not very clean. To replace the towels, guests need to bring them downstairs to exchange for clean ones. The phones in the rooms do not work. It takes a long time for the elevators to arrive.
2026 年 4 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Jose Fernando
2026 年 5 月 27 日
良かった点 : 清潔度
気になった点 : コミュニケーション
The location is excellent; the staff was very easy going and courteous, they tried their best to help me with the issues that We have with our room.
From my initial early checking time, we found the A/C unit not working properly, right away I contacted the front desk, they tried to resolve the issue but not solution was found, after several attends to find the problem with the unit without any positive results, eventually the whole apartment inside temperature was exceeding 85 degrees, it was unbearable to live in. We were offered another room late Sunday on the last night of our rental agreement. Some other issues with the building are the elevator use to move guess up and down with one single elevator to support the heavy traffic of residents specially on a long weekend like this Memorial Day. The communication from our room between guess and the front desk is very limited if not impossible, I had to make personal trips down to the lobby to let them know about the problems with our A/C unit.
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Cassandra
2026 年 5 月 26 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
One of the worst hotel experiences we’ve ever had.
We booked and paid for an oceanfront room, but after finding roaches in the room we were moved to a room that was NOT oceanfront. When we spoke with management the next morning(because they do not have a manager on duty overnight), the manager (Hispanic Female) told us that because we booked through a third-party website and received a “discount,” we “didn’t actually pay full price” for the oceanfront room and that the downgraded room was “basically what we paid for.” Completely unacceptable response.
The problems continued throughout our stay. The hotel’s key system kept going down, and we were locked out of our room THREE separate times because only security had working keys. One night we waited over 15 minutes for help getting back into our room. When my husband understandably became frustrated, the front desk employee yelled at him, said she “didn’t care” because the regular staff had called out and she was from a temp agency, and threatened to have him removed from the hotel.
We also called multiple times for toilet paper and no one ever brought any, forcing us to go buy our own..... when have you ever had to buy your own toilet paper in a hotel???
Between the roaches, room downgrade, repeated lockouts, poor customer service, and hostile staff behavior, this stay was beyond disappointing. I would not recommend staying here.
2026 年 5 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Charles
2026 年 5 月 5 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
The listing advertised a high-rise, ocean-facing luxury room in a 41-floor building. Instead, I was placed on the 5th floor—barely above a neighboring building that significantly blocked the ocean view. This was extremely disappointing and not what was represented.
I asked the front desk if I could move to a higher floor (preferably 20 or above), even offering to pay an upgrade fee. I was told, in a dismissive tone, that nothing could be done. Although they admitted there were available rooms, they said that because I booked through Expedia, I would have to pay for an entirely new reservation—and that the amount I had already paid would be forfeited.
Additionally, the front desk incorrectly told me that I had only booked a “side ocean view,” not an oceanfront room. When I got to the room, it was clear that I had in fact booked oceanfront, and that the front desk was mistaken. This added unnecessary frustration and confusion. Staff should be familiar with their room layouts—especially when, on the 5th floor, all rooms are front ocean-facing.
Overall, I was very disappointed with both the experience and the attitude of the front desk staff. I used to enjoy staying at this hotel, but due to the lack of professionalism, poor communication, and unwillingness to assist, I will not be returning.
2026 年 4 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常 に良い)
Elna
2026 年 6 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
It was really nice I can’t wait to come back again