We had an absolutely wonderful stay at Ascott Raffles! From the moment we arrived, the service was top-notch — warm, professional, and attentive in every way. The staff made us feel genuinely welcomed and cared for throughout our stay.
A special highlight was the exceptional service from our housekeeper, Ryan. Every day, we returned to our room to find it not only spotless, but also thoughtfully personalized. Ryan surprised us with charming towel art creations that brought smiles to our faces, and one day even left us the sweetest handwritten note — a small gesture that meant so much and showed how much heart he puts into his work.
It’s rare to find such personal touches, and Ryan’s kindness truly made our experience unforgettable.
We wholeheartedly recommend Ascott Raffles and would return in a heartbeat — thanks to the impeccable service and people like Ryan who go above and beyond.