The rude security guard yelled insults my way and refused me entry into the premises. Why? The property was full and it didn’t matter if I had a prepaid and guaranteed reservation.
After 8 hours of being jerked around I was relocated to a property that is beat described as a slum. No electricity, no hot water, no sheets, no breakfast (which we paid for), no cleaning service, ripped towels. A nightmares in general.
One of us ended up with malaria (we had to leave windows open for air, and mosquitoes came in). We relocated to another hotel and had to pay last minute rates.
Also, many other people who had reservations at their other properties faced similar issues.
Attaching some photos of the ridiculous substitute accommodation I was given