Love the reception, the people that work there are great! Quiet room, small, beautiful beach, loved it all!
DANNY
2023 年 2 月に 2 泊滞在
4/10 (不満)
Juan
2022 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Great Staff and Food thats the only good thing about it
Juan
2022 年 7 月に 4 泊滞在
10/10 (非常に良い)
Kilvismelris
2023 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vacation 2023
It was a 2 night, 3 day stay and it was amazing.
Kilvismelris
2023 年 4 月に 2 泊滞在
8/10 (良い)
Jennifer De La
2023 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I love the staff great customer service. Food can be better and they need to fix the elevators.
Jennifer De La
2023 年 4 月に 2 泊滞在
10/10 (非常に良い)
Marcelin
2022 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All its was good
Marcelin
2022 年 8 月に 3 泊滞在
8/10 (良い)
Bernard
2023 年 8 月 6 日
良かった点 : スタッフとサービス
It was ok
Bernard
10/10 (非常に良い)
kenia
2022 年 10 月 28 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
People and service
kenia
2022 年 10 月に 3 泊滞在
2/10 (非常に不満)
Wendy
2022 年 9 月 5 日
気になった点 : 清潔度
I’m never going back for sure.
Wendy
2022 年 8 月に 7 泊滞在
6/10 (普通)
Lorena
2023 年 2 月 19 日
Okay overall
Lorena
2023 年 2 月に 1 泊滞在
2/10 (非常に不満)
Camilo
2022 年 10 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Seems location is closing and they are not up keeping for guests
Camilo
2022 年 9 月に 3 泊滞在
6/10 (普通)
christaniel
2022 年 8 月 30 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
the property need some renovation the building is to old it looks dirty
christaniel
2022 年 8 月に 3 泊滞在
6/10 (普通)
Tatiana
2022 年 11 月 14 日
良かった点 : スタッフとサービス、設備とサービス
Property is ok but needs maintenance
Tatiana
2022 年 11 月に 1 泊滞在
6/10 (普通)
YASCAIRA
2023 年 6 月 27 日
良かった点 : スタッフとサービス
Things have definitely changed here as before it was all inclusive. The prices for everything was reasonable. In the room, the bath tub had rust and the sheets of the bed did not feel fresh.
YASCAIRA
2023 年 6 月に 4 泊滞在
4/10 (不満)
Ruth
2023 年 2 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the reception was not accommodating and were rude.
The maintenance crew went out of their way and did an amazing job.
Ruth
2023 年 2 月に 4 泊滞在
4/10 (不満)
Edward
2023 年 4 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is very old and dated. Every room has a musty smell. The furniture is falling apart. I would not come back to this hotel.
Edward
2023 年 4 月に 6 泊滞在
4/10 (不満)
Victor
2023 年 4 月 18 日
気になった点 : 清潔度、施設のコンディションと設備
The best part of this hotel is the quietness and relaxing atmosphere around its private beach. However, the hotel itself leaves much to be desired. I had a “presidential suite” where the ac kept turning on by itself and dropping to freezing levels, the phone was disconnected (no cord), the tv would not turn on, and just about everything in the room seemed old and rusty. Definitely not what you would expect at such facility and such prices.
Victor
2023 年 4 月に 1 泊滞在
2/10 (非常に不満)
Ines
2023 年 1 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
room was not adequate, old fashioned and out of style.
they forget to return back my identifications and the staff specially Rafael from front desk made it worse to have our ids back!!! not planning to return never again.
Ines
2023 年 1 月に 2 泊滞在
4/10 (不満)
Miguel
2023 年 3 月 28 日
気になった点 : 清潔度、施設のコンディションと設備
1. Price only covered continental breakfast. Was under the impression it was all-inclusive
2. Room TV did not work
3. Phone to call Front Desk did not work
4. Elevator in our suite tour had urine smell and onservable on the floor
Miguel
2023 年 3 月に 1 泊滞在
6/10 (普通)
Salvador Ernesto
2022 年 11 月 14 日
気になった点 : 設備とサービス、施設のコンディションと設備
They claim as of Nov 1 they are no longer all inclusive. I was mislead by advertising in orbitz. The paid breakfast was convenient but limited and not really appetizing. At some point saw flies on the warm food as it wasnt ever covered.
So many problems with door card deactivating. Door then not working. Leaks from sink, AC and then shower breaking.
Felt like an “upscale” motel where you expect imperfections but not what I had imagined i had booked. The plus was the pool and beach. And of course the staff, they had nothing to do with the hotel conditions.
There are very exclusive restaurants next to property. Enjoyed 3 of them. Very posh feel to some.
Salvador Ernesto
2022 年 11 月に 3 泊滞在
2/10 (非常に不満)
Priscilla
2023 年 3 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had the worst experience possible. My bed had bed bugs my legs are full of bites. The phones to contact desk do NOT work. I had a scary experience where someone tried to come into my room twice turn the nobe slowly I’m sure the man trying to get in knew I was alone. I did not sleep all night I couldn’t contact help because the phone lines were down in the room super scary and so unsafe !!!! Upon check out I let them know my experience and they were non caring for my lack of sleep and scare. Never returning again.
Priscilla
2023 年 3 月に 1 泊滞在
4/10 (不満)
First Name Last
2023 年 2 月 28 日
気になった点 : 設備とサービス、施設のコンディションと設備
no intertaiment at all or activities the beach had no music and very limited menu for snacks and meals if you wanted order room service only the breakfest was included and that was ok but food needs better preperations and better waiters serives are not very attentive .
in addition the room bathroom had installed the toilet paper dispense basically behing ht e toilet seat at floor level im talking abiut 3-4'' above floor and 6 feet to the back you would need arms the leght of 7 feet and thin fingers to reach it is totally rediculous and you can tell this ahs been like that for years .
also the soap provided was about the size 25 cent size.
First Name Last
2023 年 2 月に 6 泊滞在
2/10 (非常に不満)
Theron
2022 年 7 月 14 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Be Experience Humanca Suites Boca Chica
The worst resort in the entire Dominican Republic.
I beg you please do not stay there.
1.Had to change my room three times. The first room smelled like mill due, and the second room's bathroom was flooded. The third room had air conditioning problems.
2.The resort tries to restrict the air conditioning in your room and various places in the hotel.
3.There is no Wi-Fi in the rooms and only in the lobby.
4.The rooms had only furniture that was broken with wires sticking out of the wall.
5.The food was horrible, and they served the cheapest food they could find in the heat. The buffet hall had no air conditioning. The tables were nasty and the saltshakers were nasty and stuck together.
6.The resort rooms are not structured where you can find them. I got lost 3 times just finding my room. You must take 2 elevators and go up and down from floor to floor to get to your room.
7.The people that work there are lazy. They act like they can’t help you to find your room.
8. There are roosters and motorcycles that constantly make noise at night and in the morning.
Even though I paid for 2 days. I could not stay there. I left in the morning. They still charged me 380.00 and wanted me to endorse the hotel as a great place to stay.
So here is my endorsement!! Do not stay at this Resort or any Resort in Boca Chica. Either go east to La Romana or Punta Cana