Went to a resort during “off season” less stuff to do.
Scott
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Christine
2025 年 1 月 5 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Comfortable and Generous
We were housed in a different property from the original booking. We enjoyed our stay at Innsbruck Summit Properties. You should advertise more of this condo property, its located on the hillside and view is amazing. My family and I will definitely come back here.
Christine
2024 年 12 月に 2 泊滞在
8/10 (良い)
Glynis
2025 年 1 月 24 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Villa at Massanutten
Everything worked well in the villa we stayed in. Some minor improvements would be coat hangers on the wall and door mats to clean snowy boots on. The pillows werent that comfortable, bring your own. Great space for a small family. Lots of deer hanging around, beautiful views.
Glynis
2025 年 1 月に 2 泊滞在
10/10 (非常に良い)
Spencer
2024 年 3 月 16 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Great place to begin hold family
Spencer
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Maritza
2023 年 11 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
It was a nice view
Maritza
2023 年 11 月に 2 泊滞在
8/10 (良い)
Edward
2022 年 9 月 26 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
great family getaway
Check in and check out were easy. Rooms were in good condition and spacious. Kitchen was well-equipped.
Edward
2022 年 9 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 1 月 21 日
気になった点 : スタッフとサービス
They had a lot to offer for activities and services.
宿泊されたお客様
2020 年 1 月に 3 泊滞在
10/10 (非常に良い)
ebony
2024 年 8 月 11 日
良かった点 : 清潔度、設備とサービス、コミュニケーション
Great stay room different from what was expected
ebony
2024 年 7 月に 3 泊滞在
6/10 (普通)
Ashlee
2025 年 3 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Upon arriving I was given the key to a room and once I got there which was 2 miles up the mountain. The keys didn't work. I went back down the mountain 2 miles and was given another key, so I went back up the mountain 2 miles and once inside there was a room full of other people's belongings. I exited the room immediately. Went back down the mountain 2 miles and was given the right key went back up the mountain 2 miles. We also left our pizza on the counter that night and by morning. black ants were everywhere. We had a wonderful time at the water park and the staff did do their best to fix all the issues we had
Ashlee
2025 年 3 月に 2 泊滞在
8/10 (良い)
Givita
2023 年 4 月 15 日
良かった点 : 清潔度、コミュニケーション
Nice place but bed and furniture needs updates.
Givita
2023 年 4 月に 2 泊滞在
8/10 (良い)
Elizabeth
2024 年 11 月 21 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
The unit is in need of an update. The unit itself was difficult to find. Need better signage. If stairs is a problem this is not the unit for you
Elizabeth
2024 年 11 月に 2 泊滞在
8/10 (良い)
Tracy
2025 年 1 月 4 日
良かった点 : 清潔度、コミュニケーション
The property itself was fine. The tv would not work and it took 3 calls to maintenance. Once they got it on, it kept skipping and freezing every 10-15 seconds for the remainder of the visit. So trying to relax was immensely frustrating, especially with 3 kids wanting to chill and watch tv.
Tracy
2025 年 1 月に 2 泊滞在
2/10 (非常に不満)
Sayan
2024 年 7 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Worst property. Had to leave a day before. Sent email to property for refund.
Sayan
2024 年 7 月に 2 泊滞在
8/10 (良い)
David
2024 年 9 月 7 日
良かった点 : コミュニケーション
People on the resort were outstanding!!!
It’s isolated, so bring everything you need (except one roll of toilet paper). Be prepared to drive 30 minutes to get everything else you need.
A couple little markets on the resort have some basics with “healthy markups.”
The condo I had was lacking - poor lighting throughout, peculiar long narrow bathroom (rooms for water heater and the such in entrance, light switch across the room (not at entrance) made night time tough, small shower with cheap shower head, plastic curtain), lousy TV.
David
2024 年 9 月に 2 泊滞在
6/10 (普通)
Belinda
2022 年 7 月 13 日
気になった点 : 設備とサービス、施設のコンディションと設備
We love the spacious of the rooms We had booked three condos AB and C the owls on the stoves did not work Remote controls did not work the rooms did not appear to be clean we had a group of 12 spending time with our family made it worthwhile
Belinda
2022 年 7 月に 3 泊滞在
8/10 (良い)
Amanda
2024 年 9 月 8 日
良かった点 : 清潔度、コミュニケーション
気になった点 : 設備とサービス
We arrive checked in and went back to the room to unload. Room had a funny smell and very outdated look like it was from the 80s. Very big and spacious. Came back to the room after dinner started unpacking then started to see baby German roaches and they was everywhere. I went to the front desk the staff and manager was very nice about it and moved us to another loaction no questions asked. The next place we got was very nice and updated. Very pleased with how they handled the situation.
Amanda
2024 年 9 月に 2 泊滞在
8/10 (良い)
jacqueline
2024 年 3 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
The hot tub did do work fire place was complicated and romote needs batteries but it was beautiful
jacqueline
2024 年 3 月に 2 泊滞在
4/10 (不満)
Robert
2022 年 12 月 20 日
良かった点 : 清潔度
気になった点 : コミュニケーション
Hard sell time share suites mixed in with condo rentals. Misleading and pushy
Robert
2/10 (非常に不満)
Princella
2024 年 3 月 17 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Hotel was roach infested!
Nasty hotel room I can’t believe it was roaches in every room every bathroom and kitchen! I went back to Massanutten Resort front desk and even tho I booked through hotels.com they still compensated me and my family by upgrading my two bedroom condo to Eagles Trace and it was soo soo but THIS HOTEL ROOM IS TRASH DONT BOOK! I wish I took pictures to prove and post it!
Princella
2024 年 3 月に 2 泊滞在
4/10 (不満)
Linda
2023 年 10 月 9 日
良かった点 : 清潔度、設備とサービス、コミュニケーション
気になった点 : 施設のコンディションと設備
Overall stay was good and we'd go back to another property type. The Shenandoah Villa unit we stayed in had a broken gas fireplace (which they fixed an hour before checkout). The large whirlpool tub was a disappointment. A centipede came out when the jets were started and after running it, there was foul smell that rendered the tub unusable. The smell was so bad!
Linda
2023 年 10 月に 2 泊滞在
2/10 (非常に不満)
Ana
2024 年 9 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The condo we rented was in a delapidated building with creaky almost rotten floor boards in the entrance… multiple level building no ADA entrance. When we finally made it into the room we immediately noticed it was roach infested. Roaches everywhere!!!! It was a nightmare. We checked out soon after and all they said was sorry. They tried accommodating but you can pretty much assume that if one unit is infested so is the entire building!! Oh and not to mention they tried selling us a tour to buy time shares. Will never set foot in this place. Dont be fooled by the ratings.