The hotel was not terrible, but our stay was not a great experience.
Service was especally lacking on sevral ocations.
Traveled with wife and a baby.
Breakfast is fine, but a lot of the items are low quality like poweer eggs, juice and coffee. Okey for a family, but don't have to high expectation.
What I found positive about the hotel:
+It is close to the beach.
+The have kept plants on the premise which I find nice.
What I found negative about the hotel:
- Cleaning was a bit off. The room never got properly cleand, and if our kid sat on the floor the cloths became a bit dirty.
-Staff was not that helpful. We got the wrong type of room, witch the told us they would look into, but they kept delaying.
We paid extra for a room with a seawiew. On the ad this is the rooms on the 5th floor with the glass guardrail.
But we got a room on the 3rd floor looking into a bit tree, and the pool. It was not terrible but not exactly what we paid for.
-The ad for the hotel said they would have aircondition. It was turned of even if the teprature rose above 30 celcius. They refused to turn it on, and we had to keep the windows open. Unfortunatly myself, my wife and our baby got a lot of mosqito bites because of this.
-You get worse service if you book from another site than theirs. I slightly expetc this, but I have not seen a hotel beeing so adament on this. For example late checkhout is only possible when booking from their website.
-Beds were of lower quality than expected.