Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Abner
2025 年 3 月に 4 泊滞在
10/10 (非常に良い)
Perry
2025 年 1 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Perry
2025 年 1 月に 9 泊滞在
4/10 (不満)
Talia
2025 年 4 月 22 日
気になった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Talia
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Christopher James
2025 年 1 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Everything was perfect and the 'more inclusive option' was a great value.
Christopher James
2025 年 1 月に 6 泊滞在
8/10 (良い)
Sang I
2024 年 12 月 30 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Nick and maroma beach was good
Sang I
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Jonah
2024 年 12 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
The staff were very friendly and jolly which is a great way to greet people
Jonah
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
patrick
2024 年 11 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick
2024 年 11 月に 3 泊滞在
10/10 (非常に良い)
Ryan
2025 年 3 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids.
The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Very poor help desk service and some staff at concierge were really rude .
dhiren
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Rebecca Barcellos
2024 年 9 月 2 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
Elia
2025 年 4 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Loved out stay at Generations Resort.
My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back.
Besides that we really enjoyed our stay at the hotel and would definitely be back
Elia
2025 年 3 月に 4 泊滞在
10/10 (非常に良い)
Larry
2024 年 7 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry
2024 年 7 月に 4 泊滞在
4/10 (不満)
AIMEE
2024 年 12 月 29 日
気になった点 : 施設のコンディションと設備、コミュニケーション
Poor management of checking in guests, communication on the site
AIMEE
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Mandeep
2023 年 12 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
spacious rooms exceptional customer service
Mandeep
2023 年 12 月に 1 泊滞在
8/10 (良い)
Minji
2025 年 4 月 8 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Minji
2025 年 4 月に 5 泊滞在
10/10 (非常に良い)
Yasameen
2024 年 3 月 15 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen
2024 年 3 月に 5 泊滞在
8/10 (良い)
Claudia
2024 年 8 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia
2024 年 7 月に 5 泊滞在
10/10 (非常に良い)
yasmin
2024 年 5 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Overall satisfactory
yasmin
2024 年 4 月に 7 泊滞在
6/10 (普通)
David
2025 年 2 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Didn’t have much areas for the kids to walk and play as the other resorts were adults only.
Ordered room service twice and it didn’t show up. Other times it took over 2 hours.
Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
David
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Jillian
2024 年 4 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Harlan
2024 年 2 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
very nice
Harlan
2024 年 2 月に 5 泊滞在
2/10 (非常に不満)
Damaris
2025 年 2 月 11 日
気になった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
If you are thinking of going on vacation to this hotel, don't really do it, you don't want to ruin your vacation, bad food, they waste your time on pure stupidity, for everything you have to book, there are not even people and they ask you to reserve even to eat or you don't eat, the travel agency is terrible, they offer you trips and they put them in such a way that you can't reach them, they don't explain well how to book until you go and you already lost the day and didn't get any tour, the most horrible hotel in Honestly, I complained and they said they couldn't do anything, they blamed each other and there was no one to complain to.
Damaris
2025 年 2 月に 3 泊滞在
4/10 (不満)
Nicole
2024 年 8 月 2 日
気になった点 : 清潔度、コミュニケーション
Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Nicole
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
nadine
2024 年 8 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!