Had to call police as housekeeping stole jewelry. Police even recognized her as a repeat offender but hotel refused to do anything about it. Jewelry was not recovered and no apology or compensation given.
宿泊されたお客様
2019 年 5 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 10 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had to call police as housekeeping stole jewelry. Police even recognized her as a repeat offender but hotel refused to do anything about it. Jewelry was not recovered and no apology or compensation given.
宿泊されたお客様
2019 年 5 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean ,friendly, helpful staff. They are now part of Best Western
宿泊されたお客様
2020 年 7 月に 8 泊滞在
10/10 (非常に良い)
kris、washington
2020 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They are super helpful! even when i thought they had closed since they were changing into a best western,,,the lady at the front was the best. helped make everything awesome!
kris
2020 年 7 月に 2 泊滞在
10/10 (非常に良い)
Yesenia、Carrizo Springs
2020 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All the staff were friendly and very considerate.
Yesenia
2020 年 6 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 6 月 15 日
良かった点 : 清潔度、スタッフとサービス
Staff was very friendly. Bed was comfortable. Room had plumbing issues And electricity went out for about 5 hours.
Plenty of towels were provided the lady who checked me in was nice I asked to borrow the disinfectant to spray my room and she finally let me which made me comfortable, but the night audit lady pretty much accused me and my guest of stealing a soda and the Next morning wouldn’t let me take them their breakfast bags which once again acting like I was trying to steal extra food as if it wasn’t enough food to go around and she knew it was 4 people in my room, having pride in your work place is one thing but she made it kind of personal... but either way I’m grateful for the meal I did receive, and thanks
Fresh
2020 年 6 月に 2 泊滞在
10/10 (非常に良い)
Alejandro
2020 年 6 月 7 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty towels that they didnt get from someone else
Everything was pretty good but when I went to the shower there was still dirty towels that they didnt pick up
Alejandro
2020 年 6 月に 1 泊滞在
8/10 (良い)
Cheryl
2020 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would Stay Again!
Hotel is in the process of changing to a Best Western so there is construction going on but we never heard any of it. Very friendly staff at the front desk and in the breakfast area.
Breakfast had fewer choices because of COVID. Waffles, cereal, yogurt, oatmeal, packaged pastries and some fresh fruit. Coffee and juices were also available.
Our room was very clean and had ample towels. Bed was comfy. The pillows were too hard for my taste but overall we were very satisfied with the hotel.
Cheryl
2020 年 5 月に 2 泊滞在
10/10 (非常に良い)
Christopher
2020 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Christopher
2020 年 5 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Daniel
2020 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
9.5 out of 10 ain’t bad.
Didn’t like the pillows, but that was a personal issue. Great breakfast setup, great friend front desk service also.
Daniel
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay!
All of the staff was friendly. The one bedroom suite was really large. Bed was so comfortable. Breakfast was really good.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Had potential but fell short
Our room was a king suite, room 131, very nice and spacious however the water pressure In the shower was terrible. Zero water pressure. Water barely trickled out so it took forever to take a shower. Our room was at the end of the hallway by the back exit door so every time someone came through the back entrance the door slammed very loudly late into the the early morning. Bed and pillows were pretty uncomfortable. Note to hotel...fix the water pressure and fix the back door so that it closes gently instead of slamming loudly.
宿泊されたお客様
2020 年 3 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 3 月 6 日
気になった点 : 清潔度、スタッフとサービス
the carpet was dirtyand didn't clean our on the next day we will never stay there again!!!they didn't even offer to return our money or say they are sorry
宿泊されたお客様
2020 年 2 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
time for a spelling bee
The check-in was easy and welcoming. The room and lobby area were both very clean. Parking was easy and plentiful. The bed was very squeaky. Hey Baymont, I'm a bit embarrassed for you that you have signs at every door as we enter the hotel warning guests that you will "not be responsible for personnel left in vehicles." Really? You're a college town in San Angelo. How can an employee have ordered those incorrectly, someone else print those, another employee pay for those, another employee hang every one of those signs, and worst of all every employee that has walked past those signs day after day not caring about a ridiculous misspelling warning us not to leave "personnel" in our cars. PERSONNEL are employees. PERSONAL are items belonging to a person. If I promise not to leave any of your personnel locked in my car, will you promise to print new signs?
宿泊されたお客様
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 4 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was great from the time I arrived until I left. The included breakfast was one of the best I've had traveling, facilities spotless and again staff continually keeping things fresh and clean.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
Nancy
2020 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nancy
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 1 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
Shavar
2020 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Shavar
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
Douglas
2020 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience.
Douglas
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The water pressure in the shower was great! The bed was comfy.