Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Dan
2024 年 11 月に 7 泊滞在
8/10 (良い)
GERALDINE
2024 年 4 月 29 日
良かった点 : 施設のコンディションと設備、コミュニケーション
The rooms are big, clean and very spacious. I would stay here again.
GERALDINE
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Anne
2023 年 10 月 20 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Family trip to Tulum
My family of 4 stayed here for a week and it was perfect. Plenty of room, beautiful grounds and pool! Would def stay again!
Anne
2023 年 10 月に 6 泊滞在
10/10 (非常に良い)
Allison
2024 年 1 月 9 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Beautiful spot and in pristine condition
Allison
2024 年 1 月に 5 泊滞在
8/10 (良い)
Bibianka Melanie
2025 年 3 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.
Bibianka Melanie
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Jaime
2023 年 9 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Beautiful facility and very clean and spacious
Jaime
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Jason
2024 年 6 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Jason
2024 年 6 月に 8 泊滞在
10/10 (非常に良い)
Joy
2022 年 8 月 1 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Beautiful apartment on beautiful grounds with a beautiful pool! Very pleased with our stay and can’t wait to go back!
Joy
2022 年 7 月に 3 泊滞在
10/10 (非常に良い)
danyel
2024 年 4 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
danyel
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Rogelio
2024 年 6 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Stayed with my wife and 2 kids (9yrs and 1yr olds) was located central as you could go to any of the beaches driving everything including cenotes was about 20min drive. Located in town in a secure neighborhood helped when we needed to buy grocery’s (5mins away) will definitely stay here again!
Would recommend getting a rental (FYI dont buy the rental company coverage if you have chase sapphire it covers you and Id asume any major credit card that has travel rewards would as well)
Rogelio
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Miguel Arturo
2023 年 12 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Miguel Arturo
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Melanie
2024 年 4 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Melanie
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
Lada
2024 年 8 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!
Lada
2024 年 7 月に 6 泊滞在
8/10 (良い)
Manon
2023 年 1 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The property was beautiful. There are only a handful of units completed so very quiet. The unit itself was very well equipped and the location is about a 15 minute bike ride from everything. Lily was exceptional in helping us and very responsive:)
Manon
8/10 (良い)
Elizabeth
2024 年 5 月 13 日
良かった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Elizabeth
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Analyn
2024 年 7 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.
Analyn
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Freddy
2022 年 5 月 13 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We loved everything about this property. It's within one of the only gated communities in Tulum, you are 15 mins away from town and 15 mins away from the beach, the cenote like pool is impressive and the service the people from Lumina provide is outstanding. They respond very fast and are reliable. The apartments are brand new and the interior is beautiful, fully equipped gym. I will be booking again next time I'm in Tulum.
Freddy
2022 年 5 月に 1 泊滞在
8/10 (良い)
Samuel
2024 年 12 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Apartment was wonderful and spacious. It's in a perfect position to access both the beach (if have access to bikes) or the town if you enjoy a 30 minute walk.
It's on the edge of Aldea Zama, so perfectly situated in an up and coming area with just a touch of jungle vibe. It's just far enough to feel like you have a slice of isolation whilst still having the conveniences of a nearby 7/11 or various restaurant/cafes. Plus can easily self cater here.
The communication and final section of the walking route leave a little to be desired. For communication, access to phone internet is a must for check in as there is no representative to meet you (self-check in) and the particular location is a little confusing if you arrive to Tulum before you receive the instructions (we received ours 2 hours before check in, 2pm vs 4pm check in). Also, we had a slight issue with smells from the drains.
Overall, a great location and apartment with access to a lovely looking pool and gym.
Samuel
2024 年 12 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2023 年 9 月 6 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Entrance/Exit problems
Security was lacking- one guard was asleep so I just let myself in. Another time they had to call the guard to the desk to allow entrance.
宿泊されたお客様
2023 年 9 月に 4 泊滞在
10/10 (非常に良い)
Elsie
2025 年 3 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Literally right behind secrets where the rest of our friends were staying so it's a quick 5 minute walk there. There's a 7 eleven near by as well as easy accessibility to taxi's if needed. There is also dining near by as well that you can walk to. The property is beautiful and in a gated community. There is a pool and gym in very good condition as well. I honestly would stay here again. Felt very safe and at home. The communication from whomever was assisting us could have been a little bit better, but it's not the end of the world. Long story short, we were trying to have our host help us order a pizza since we did not speak Spanish and she wasn't giving us clarity on whether or not she was willing to assist with that. Could have been a cultural barrier. Since she was unclear on if she was willing to help, we ended up going out to take a taxi and get it ourselves. When we left she finally got back to say she would call, but should have been clear about that before we left as I was essentially going back and forth with her for almost 45 minutes on if she could call when she was done wrapping up whatever she was doing and she didn't confirm that for me. But honestly, it really wasn't a big deal and everything else was seamless.
Elsie
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Aristeo
2023 年 6 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We stayed in a three bedroom villa. Everything was perfect with the exception of the AC in the upstairs room and one of the rooms downstairs. Climate was muggy so it made for uncomfortable sleeping. I would suggest extra fans. We were out and about most days and could not sit and wait for anyone to come fix it. Had we had some fans around, it would have made the stay absolutely perfect. I would still give this property five stars. It’s beautiful inside and out.
Aristeo
2023 年 6 月に 4 泊滞在
10/10 (非常に良い)
Bruce
2023 年 2 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We loved Lumina at Losantos. The condo unit was beautiful and well-decorated. Everything was clean and in good shape for use. The fridge was brand new and all the appliances worked well. They even had a Nespresso machine :)
Outside was very quiet. The property had quite a bit of construction as they are building more condos in the area. The pool area is peaceful and beautifully decorated. Looks great even at night. The gym is excellent. They use Life Fitness equipment and it's all brand new. I loved using their gym.
The staff is very friendly. Carlos in the building manager was very friendly and our gatekeeper (forget his name) always greeted us with a smile.
The location is in the jungle but they just created a new road that connects to the main highway so entering and exiting from Lumina is super easy. They other road takes longer to get out of the jungle area.
We will definitely be coming back! I'm sure in a years time, this area is going to be very busy as more condos are getting built in the area.
Bruce
2023 年 1 月に 7 泊滞在
8/10 (良い)
LINDA
2025 年 3 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Le site est très beau mais en plein développement, beaucoup de travaux et de bruits pendant la journée, difficile de relaxer à la piscine qui est soit dit en passant magnifique.
Il faut prévoir un véhicule si vous voulez vous promener, à pieds tout est assez loin, minimum 20 minutes, nous adorons marcher personnellement mais à cette chaleur nous aurions manquer beaucoup de chose et les rues sont d très obscures le soir aux alentours.
Mais nous avons aimé notre séjour, nous avions louer un scooter, ce fut très agréable :)