I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past.
Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!!
Terrible food, old worn sheets with no mattress pad, disgusting!!
For $40.00 starting price, I’d be looking elsewhere, I know I will!!
MrJoeDoesAsia
2020 年 3 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very dangerous place, stinking rooms, smells so bad after exit the lift going to your room, rooms stinks,no toilet papers, or tissue in the room, fire exit doors open so people can enter from the street without pass reception dangerous, inside the room is there warning, do not open the door before you know who is outside, we are I side the hotel crazy
宿泊されたお客様
2020 年 3 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 2 月 12 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Horrid
There is only side street parking. It is in front of a congested marketplace. The neighborhood does not feel safe. The location does not have nearby restaurants. Try not to get run over if you do plan on looking for a place to eat. Worst hotel I've ever stayed in. Motel 8 is a 5 star compared to this place. Wifi is extremely week. You need to stay in the hallway of your room to access wifi intermittently.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス
Excellent staff as they try here to please and all my request were immediately met.
Property is old but it’s kept clean enough.
It’s a $25.00 a night hotel and it’s good at that price.
I stay here several times a year. Breakfast is fair but for free it’s eatable.
宿泊されたお客様
2020 年 1 月に 4 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 1 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!
宿泊されたお客様
2020 年 1 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 12 月 28 日
気になった点 : 清潔度、スタッフとサービス
Really bad cleaning, no toilet paper, no safe working, tv remote control not working, arrogant staff. Stay away from this terrible place. We moved to The Crown Hotel, that hotel was worth the money.
宿泊されたお客様
2019 年 12 月に 9 泊滞在
10/10 (非常に良い)
lervy
2019 年 12 月 16 日
lervy
2019 年 12 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We like the view on our room. The kindness of the staff. Near the market and city proper
宿泊されたお客様
2019 年 10 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 10 月 28 日
良かった点 : スタッフとサービス
AN OLD BUILDING SITUATED NEAR THE PUBLIC MARKET. GOOD LOCATION, GOOD FOOD AND VERY FRIENDLY TEAM.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
4/10 (不満)
JUAN CARLOS
2019 年 10 月 15 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
JUAN CARLOS
2019 年 10 月に 3 泊滞在
8/10 (良い)
Boris、China
2019 年 10 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good room. Very nice view.
It is not possible to adjust the A/C - it can be either on or off
Boris
2019 年 9 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 9 月 16 日
宿泊されたお客様
2019 年 9 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 8 月 18 日
気になった点 : スタッフとサービス
The front desk got our breakfast orders wrong most days during our stay and when ordering room service, the food was underwhelming and overpriced for the quality. Some of the staff were very attentive and courteous, but other staff members appeared to not care at all about service. It was a reasonable place to stay due to short notice, but it would not be my first choice coming back to Naga.
宿泊されたお客様
2019 年 8 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 1 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 6 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 6 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 6 月に 2 泊滞在
2/10 (非常に不満)
Patrick
2019 年 6 月 22 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointingly not clean!
It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a disgusting stay at this hotel.
Patrick
2019 年 6 月に 4 泊滞在
2/10 (非常に不満)
Patrick
2019 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointingly low standards of cleanliness!
It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a terrible stay at this hotel.
Patrick
2019 年 6 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 5 月 26 日
宿泊されたお客様
2019 年 5 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス
宿泊されたお客様
2019 年 5 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location and cheapest price.
宿泊されたお客様
2019 年 4 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス
宿泊されたお客様
2019 年 4 月に 3 泊滞在
8/10 (良い)
Lawrence
2019 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Naga trip
Well located. Awesome service. The Staff here are always ready to address any issues that may arise. Always smiling and professional. The policies have changed since my visit a year have changed and are not customer friendly.
Lawrence
2019 年 3 月に 1 泊滞在
8/10 (良い)
Lawrence
2019 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relocation trip
The hotel is nicely located. The Staff is awesome. The policies have changed from my last visit and are not customer friendly. The staff does their best to cope with them. May think twice before I stay here again. The service is great as I mentioned before.
Lawrence
2019 年 3 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome
The room is clean, strong wifi, and the food is great, plenty of choices