4/10 (不満)
Dianne
2025 年 6 月 30 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
No to Elliot Rentals Yes to Paradise Resort
We will never choose to stay with Elliot Rentals again.
To make this review short:
The only reason our stay wasn’t complete crap it because Paradise Resort is a great resort.
However whoever owns and does the rentals for Elliot Rentals clearly only care about money:
The issues I had:
1. the room smelled so disgusting that when you opened the door the smell came out into the hallway. We immediately smelled it and even a random person walked passed said something about it.
That was never resolved and I had to spend $37 just to mask most of the smell with car bombs and Lysol.
I asked about switching rooms and in response was asked if we needed an ionizer. We said Yes and it never was brought.
2. The garbage disposal was broken and smelled like fish. Again just walking pass it you could smell it.
They did fix this.
3. The furniture was so old but sturdy. Needs replacing.
4. We included all our guest so it was clear we were going to use the pull out couch and pull down bed. The mattresses were in deplorable conditions. A spring fell out of the pull out couch when we opened it. The pull down bed didn’t even close up in the wall all the way.
5. We had to take our own trash or be charged a cleaning fee when it is clear they don’t even clean the property as it should be.
6. Not having a contactless check in and out was also ridiculous.
The only good thing is the linens weren’t dirty and as I said the resort itself (pools, hot tubs, activities, food, etc) was great.
Dianne
2025 年 6 月に 2 泊滞在