the apartment is comfortable and pleasant but the air conditioning does not work, there is only a ceiling fan in the main room and in the living room. They did not give us the card for the pool area and it was a problem to pay and get the lockbox code.
Glorybel
2022 年 6 月に 8 泊滞在
10/10 (非常に良い)
Tammy
2022 年 5 月 5 日
Tammy
2022 年 4 月に 6 泊滞在
4/10 (不満)
Natasha
2022 年 5 月 3 日
良かった点 : 清潔度
気になった点 : コミュニケーション
Beware when you book… the pics on Expedia are not the resort!! I booked the resort shown on Expedia.. but what I got was Jerry’s condo across the street.. bait and switch is not cool, I also did not get my booking instructions until the day I got there so I went to the wrong place to check in.. wasted an hr.. It also took me an hr on the phone to change the credit card on file because this place is not pay when you stay like advertised on Expedia .. oh and also Jerry’s living room tv did not work!!
Natasha
2022 年 4 月に 11 泊滞在
2/10 (非常に不満)
Efrain
2022 年 4 月 21 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
1- they changed my hotel last min to 45 mins away . I picked the hotel based on my families address.
2- First night woke up with two ticks on my arm.
3- Roach on the floor.
4- Old crusted Pee on the floor crown molding.
Overall nice area but not the area I choose.
Efrain
2022 年 4 月に 5 泊滞在
10/10 (非常に良い)
esther
2022 年 4 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
esther
2022 年 4 月に 7 泊滞在
2/10 (非常に不満)
Teresa
2022 年 4 月 18 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Horrible
The place was not clean at all and the tv in master bedroom was not working and the bathrooms was very nasty shower curtains had mold and hair and the master bedroom bed was sinking in and i called to report the issues and they did nothing about it for the price we paid to be there for a week was not worth it i will never book with IPG properties again
Teresa
2022 年 4 月に 7 泊滞在
2/10 (非常に不満)
Mari
2022 年 2 月 22 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
This property should not be available to stay in due to the poor upkeep. The floor boards in the bathroom were rotted to the sub floor and the condo smelled like mildew and had mildrew threw out. Still waiting for a redund
Mari
2022 年 2 月に 5 泊滞在
2/10 (非常に不満)
Ashley
2022 年 2 月 17 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Absolutely the worst experience. Checked in on Feb 10 and left. Called management because of the conditions and the place not being what we had booked. Mold everywhere, dirty carpets, chairs and carpets. Blood on pillows and bugs. Still fighting for a refund!
Ashley
2022 年 2 月に 4 泊滞在
4/10 (不満)
Nelida
2022 年 1 月 11 日
気になった点 : 清潔度、施設のコンディションと設備、コミュニケーション
First they give me a place dirty! No clean and then they send me to another one, the place smell humidity ☹️
Nelida
2022 年 1 月に 4 泊滞在
6/10 (普通)
Catherine
2021 年 12 月 19 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Catherine
2021 年 12 月に 2 泊滞在
4/10 (不満)
Ivelisse
2021 年 12 月 14 日
Ivelisse
2021 年 12 月に 4 泊滞在
2/10 (非常に不満)
Hannah、Plainfield
2021 年 12 月 3 日
気になった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
No communication at all. Received 3 different addresses, had to call around to get information from this hotel. Was charged 3 separate times. Multiple cleaning fees because of “college kids in the area”
Hannah
2021 年 11 月に 2 泊滞在
2/10 (非常に不満)
Britney
2021 年 10 月 18 日
気になった点 : 清潔度、施設のコンディションと設備、コミュニケーション
I came and the villa we booked wasn’t cleaned. We had to go to another one the owner had “ prepared”. The carpets were stained. No wash cloths. Villa smelled like dirty carpet. This was for my husband and I anniversary and we did not get what we paid for. He is upset. Wasted money for nothing. We will never book with Expedia or them ever again. Fraud is the best way to describe our stay
Britney
2021 年 10 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2021 年 6 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 9 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 2 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice apartment! All very nice and comfortable
宿泊されたお客様
2021 年 2 月に 6 泊滞在
10/10 (非常に良い)
John
2021 年 1 月 5 日
John
2020 年 12 月に 5 泊滞在
2/10 (非常に不満)
Gregory
2021 年 1 月 1 日
Gregory
2020 年 12 月に 6 泊滞在
4/10 (不満)
Katie
2020 年 12 月 31 日
気になった点 : 清潔度
Not what is in the pictures
Outdated and had bad smell. Shower curtain was torn , lights were old and missing fixtures , mold stains from vents . No access to pool . Definitely not what is pictured!!
Katie
2020 年 12 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 12 月 31 日
良かった点 : 清潔度
気になった点 : 設備とサービス
First when we booked this Villa we were told we had our own PRIVATE Pool and Hot Tub (not true) the WiFi was horrible cable was out and we were there 3 days called the property owners (no answer) Bldg not that great of shape gave us ONE Tide Pod to wash with had a ironing board with no IRON just was disappointed for the money we paid.
宿泊されたお客様
2020 年 12 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 12 月 23 日
宿泊されたお客様
2020 年 12 月に 8 泊滞在
10/10 (非常に良い)
kristianna
2020 年 12 月 21 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
good value
the place we stayed in was nice. nad everything we needed for the week. place was clean ans convenient. close to all parks and convenient for shopping. would stay again
kristianna
2020 年 12 月に 8 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 11 月 19 日
宿泊されたお客様
2020 年 11 月に 10 泊滞在
10/10 (非常に良い)
Wendell
2020 年 11 月 18 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Muy agradable
Wendell
2020 年 11 月に 7 泊滞在
2/10 (非常に不満)
Matthew
2020 年 10 月 18 日
気になった点 : 客室の快適度、コミュニケーション
Zero Support... with a swindle attached!
Do not book at any property that is related to IPG or Magical Memories.
The WiFi in my rental consistently stopped working and I had to call the provider myself to make the repairs. Additionally the air conditioning stopped working multiple times during my stay with no reply back from email or VM to the office.
Additionally, they have signed me up for a condo insurance reoccurring charge of $134. My understanding was it was a deposit charge but that was not the case.
Matthew
2020 年 9 月に 27 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 10 月 4 日
気になった点 : 清潔度、コミュニケーション
Not-so Royal stay
Pros - Nice kitchen, guest bedrooms, and guest bathroom.
Cons - The living room furniture and carpet are worn and dirty. Water stains in the ceiling of the hall and master bathroom. Dirty vents in the bathroom and the apartment had an odd odor which they tried to conceal with a plug-in refresher in the dining area and with car vent clip-ins in the entrance and a guest bedroom. Dead cockroaches in the master shower when we arrived. The patio by the master bedroom could not be used, dirty chairs and the concrete was full of dirt or mold.