Terrible stay, the place smelt, the hot water and showers weren’t working, tried calling them 10 times but no one answered the phone or WhatsApp, they asked me to send a video of the showers which I did and confirmed that’s they could see in the video it wasn’t working and said they would send an engineer to fix it but no one turned up, said they would give compensation but nothing has been given and they are not responding to messages after now claiming the showers work fine with no proof
PAVANJEET
2025 年 7 月に 1 泊滞在
8/10 (良い)
Stuart
2025 年 7 月 6 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Comfortable, convenient but basic
Great base for exploring Birmingham, convenient for public transport (although the bus does stop at midnight on Saturday!)
Comfortable, if basic - the one recommendation I'd make to the owners is to get a curtain for the back door, as you do get woken up by the sun in the morning