Liked the beach. Liked the boardwalk for walking. Liked the policy re lounge chairs and their enforcement of the policy. Restaurant options were limited. Staff were always friendly and helpful. Auntie's Kitchen was rather mediocre. Duke's nearby was better. Would have like to know beforehand that units have washer/dryer as we would have packed less.
Margaret
2025 年 2 月に 11 泊滞在
10/10 (非常に良い)
Peter Kurt
2025 年 3 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Great family vacation. Stayed with kids and grandparents. Full kitchen allowed you to choose when to go out for meals and when to just cook in the unit. Barbecues were great. Beach right at the resort had great snorkeling. Kids and family had a great trip. Would stay again.
Peter Kurt
2025 年 2 月に 7 泊滞在
10/10 (非常に良い)
Anna
2025 年 3 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The Westin Ka’anapali Ocean Resort was a perfect landing place in Maui. It had fantastic units with comfortable beds, full kitchen and laundry. The resort was beautiful - large majestic lobby, beautiful pools, coffee shop, water sport facility and several outdoor eating options. We had a great stay!
Anna
2025 年 2 月に 3 泊滞在
4/10 (不満)
Nichols
2025 年 2 月 10 日
良かった点 : 清潔度
気になった点 : コミュニケーション
Disappointment of Advertised rooms
I actually own at this time share property but decided to pay for a week and go whale watching. First of all they were referring to my last name as my first name and could not find my reservation. I had reserved an ocean view room which ended up being the last room in the hall on second floor which looked directly into a cement wall while sitting in a chair on the balcony. If you stood up and leaned over the plastered balcony, you could see distant ocean in the trees. They would not upgrade, change rooms or address it. Actually very rude and told me to go through third party—-YOU. I had no choice except for to keep the room that I had to pay at the desk. I was disappointed that they advertise it as ocean view and it was the worst ocean view I ever got.
The hotel can not help you at all once you book at hotels.com and parking is charged per day which was never mentioned. Disappointing. Your inventory are rooms not sought after.
Nichols
2025 年 2 月に 7 泊滞在
10/10 (非常に良い)
Justin
2025 年 1 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Great stay
Justin
2025 年 1 月に 6 泊滞在
8/10 (良い)
Anthony
2025 年 1 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Hard to find lounge chairs
Anthony
2025 年 1 月に 6 泊滞在
10/10 (非常に良い)
Michael
2025 年 1 月 22 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Michael
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
BRIDGET
2025 年 1 月 18 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
BRIDGET
2025 年 1 月に 8 泊滞在
10/10 (非常に良い)
Tarra
2025 年 1 月 12 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Tarra
2025 年 1 月に 3 泊滞在
8/10 (良い)
Pamela
2025 年 1 月 10 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
room not poolside like requested
It was fine. we didn’t get a poolside room even though we requested some time ago. They completely ignored me request without comment. ok well, we still had fun. the towel cards are annoying .
Pamela
2025 年 1 月に 7 泊滞在
10/10 (非常に良い)
Bradley
2025 年 1 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
This property is awesome, spacious, immaculately clean. Even though it’s a nice walk, The complimentary shuttle service to shops is perfect
Bradley
2025 年 1 月に 4 泊滞在
10/10 (非常に良い)
Susan
2025 年 1 月 8 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
I can't speak highly enough of the personnel at this resort. They exemplified the values of putting the customer first and pursuing excellence.