Fuji Mountain can be seen from everywhere of hotel. The staff is profession, we got impressive service during the stay.
YIHE
10/10 (非常に良い)
Chi Lon
2022 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located in prime location. High food quality for both breakfast and dinner in a great environment. Onsen was well managed and offered a great view but bugs could be seen in outdoor onsen.
Chi Lon
2022 年 11 月に 1 泊滞在
10/10 (非常に良い)
Alfred
2023 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing hotel with a beautiful view of Lake Kawaguchiko and Mt Fuji! Room was nice and clean. Onsen was clean and empty when we were there. Service is excellent . Our personal server for dinner and breakfast, Nakamura San was the best! Kawaii! Delicious meals. Overall a memorable experience!
Alfred
2023 年 6 月に 1 泊滞在
4/10 (不満)
Suki
2023 年 6 月 27 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The room was not my expected and not match with the photo in Expedia. The bathroom should be outdoor but my room is indoor. The room style is not the same and the Manager informed me that is the same square feet but not same style. It was so unexpected and disappointed.