Felt safe in a very quiet space. Property staff not very hospitable. They can do better with the quality of personnel considering the high quality of the property.
Emmanuel
2023 年 9 月に 4 泊滞在
8/10 (良い)
kenneth
2024 年 1 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Property was safe and clean. The one thing that did not meet expectations was the lack of a washer and dryer. It was one of the requirements and was lacking.
kenneth
2023 年 12 月に 20 泊滞在
2/10 (非常に不満)
Mango Joakim
2023 年 12 月 21 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
AVOID ! I stayed here, they left a maintenance room in my apartment that was connected to the outside open. Some sort of animal broke in, pooped and peed all over the apartment. We contacted management, they sent a maid while we were gone to clean it up. She cleaned it with toilet paper, and left the dirty toilet paper IN THE DRAWER WHERE DISHES ARE. When I brought it up again, they did not show up to my apartment till check out. So my entire stay I was not able to use the kitchen. I had my son staying with me, so this could have made him sick. Having animal scat in the apartment, especially on in a cabinet with dishes. The manager upon check out said they would discuss compensation with the other members of management and they never reached out. When I reached out, they tried to say there was a broken glass in the room and couldn’t compensate. I’m sure they even broke the glass themselves, if they’re able to leave animal poop in a dish cabinet. Please see attached photos
Mango Joakim
2/10 (非常に不満)
Joakim
2023 年 12 月 21 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
AVOID ! I stayed here, they left a maintenance room in my apartment that was connected to the outside open. Some sort of animal broke in, pooped and peed all over the apartment. We contacted management, they sent a maid while we were gone to clean it up. She cleaned it with toilet paper, and left the dirty toilet paper IN THE DRAWER WHERE DISHES ARE. When I brought it up again, they did not show up to my apartment till check out. So my entire stay I was not able to use the kitchen. I had my son staying with me, so this could have made him sick. Having animal scat in the apartment, especially on in a cabinet with dishes. The manager upon check out said they would discuss compensation with the other members of management and they never reached out. When I reached out, they tried to say there was a broken glass in the room and couldn’t compensate. I’m sure they even broke the glass themselves, if they’re able to leave animal poop in a dish cabinet. Please see attached photos
Joakim
4/10 (不満)
Arsène
2023 年 11 月 19 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Prison a ciel ouvert.
Mon séjour a été horrible dans ce beau cadre idyllique.
Ils ne communiquent qu’une fois le paiement fait sur les restrictions. Et il y’en a un paquet. C’est en arrivant que je découvre qu’il faut un deposit. Je ne l’ai pas vu avant de réserver dans les conditions. Mais aussi et surtout le clou des restrictions : plus aucune visite à partir de 22h dans votre appartement. Les invités présents plutôt sont priés de partir à 22h. Nombre de personnes invités restreint en fonction du type d’appartements. Bref autant de règles que vous découvrez une fois après avoir été prélevé de vos sous. Et aucun remboursement n’est possible ! Il serait bien de pouvoir afficher le règlement intérieur. Afin que le client sache où il mets les pieds et réserve en connaissance de cause et non ne tombe sur des surprises désagréables à son arrivée. J’oubliais également la contrainte de l ID de la personne qui visite même si cette dernière a une copie soft de son passeport sur son tel. Mémé quand on vient à la rencontre à la réception confirmer bien recevoir cette personne l’accès n’est pas autorisé.