We checked in but checked right back out we got into the room and they gave us another room the 1st one had shower handle missing leaking water the room was not that clean stains on comforter. The second room was not that clean old and smelled of mold. This place is just awful the manager told the front desk they would give out money back and they lied to us we waited on them to respond for 20 mins. Do not stay at this place.
Shauna
2025 年 8 月に 1 泊滞在
6/10 (普通)
Alicia
2025 年 8 月 6 日
The stay was ok definitely wouldn’t recommend it unless it was the only place that had openings. The room wasn’t the cleanest. Others didn’t have any respect of their neighbors with being loud till 2 o’clock in the morning. It wasn’t the greatest cause there was no communication with how to check out. You had to call someone which wasn’t always the nicest. I definitely wouldn’t be coming back to this place anytime soon. I do recommend that maybe there be a receptionist at the place just in case people need them.
Alicia
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Alice
2025 年 8 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Good place
Alice
2025 年 8 月に 1 泊滞在
10/10 (非常に良い)
Lacee
2025 年 7 月 28 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Lacee
2025 年 7 月に 8 泊滞在
4/10 (不満)
Vijay
2025 年 7 月 25 日
気になった点 : 清潔度、コミュニケーション
Vijay
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Rachel
2025 年 7 月 23 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Bedbug
Bed bugs and no employees ever at the desk it was terrible
Rachel
2025 年 7 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2025 年 7 月 23 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Not perfect but great value
The beds were comfortable and clean but appliances such as the coffee maker and soap dispensers in the shower did not work. Considering the price and location to downtown, it was worth it.
宿泊されたお客様
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Jennifer
2025 年 7 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Very nice stay for the price. Newly renovated, simple and clean.
Jennifer
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Damian
2025 年 7 月 20 日
気になっ た点 : 清潔度、客室の快適度、コミュニケーション
Safety was poor. It was not safe at all to be there. I would never recommend nobody to be there. There was roaches bedbugs, and a whole bunch of stuff pipe don’t work. I would never recommend this to nobody.
Damian
2025 年 7 月に 2 泊滞在
6/10 (普通)
Karen
2025 年 7 月 16 日
It was convenient to the city, great to watch parade from. No pool and no breakfast.
Karen
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Allie
2025 年 7 月 13 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy to get to downtown, but noisy room, can hear people running above, other rooms tv remote controlled our rooms tv, and hot room
Allie
2025 年 7 月に 1 泊滞在
4/10 (不満)
Christopher
2025 年 7 月 12 日
気になった点 : 清潔度、施設のコンディションと設備
The property needs major upgrading. Start with replacing the carpet. It made everything else look and feel dirty.
Christopher
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Jess
2025 年 7 月 7 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Over charged me; gave me a flooded room; are currently attempting to not refund me for the room I couldn’t even stay in. Do not choose this hotel.
Jess
2025 年 7 月に 3 泊滞在
8/10 (良い)
Heather
2025 年 7 月 6 日
良かった点 : 客室の快適度、コミュニケーション
Heather
2025 年 6 月に 6 泊滞在
10/10 (非常に良い)
Alexis
2025 年 6 月 29 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Comfortable bed, clean room, easy parking. Ice machine was broken.
Alexis
2025 年 6 月に 3 泊滞在
6/10 (普通)
Daniella
2025 年 6 月 27 日
気になった点 : 客室の快適度、コミュニケーション
Not good
Very bad communication.. was ran by one person who stayed til 10:30pm. Didn’t come in until 11am. No ice machine no soda machine that worked. Had to go across the way at another hotel just to get a drink. Will not be going back to that hotel. Oh and no maid service for 3 nights.
Daniella
2025 年 6 月に 3 泊滞在
6/10 (普通)
Georgie
2025 年 6 月 25 日
気になった点 : 清潔度、設備とサービス
Property is located close to downtown Gatlinburg, so very central location. Rooms are a bit dated and there was blood on one of the sheets. Reception isn't manned very often and the phone number that is listed didn't really want to talk.
Georgie
2025 年 6 月に 2 泊滞在
6/10 (普通)
gabrielle
2025 年 6 月 24 日
気になった点 : 設備とサービス、施設のコンディションと設備、コ ミュニケーション
Cheap. Ice maker broken. Clean room, comfortable bed. 8 night stay no room cleaning or towels changes.
gabrielle
2025 年 6 月に 1 泊滞在
6/10 (普通)
Andy
2025 年 6 月 15 日
Andy
2025 年 6 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2025 年 6 月 15 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Place was outdated. Towels smalt like motor oil, i bought a towel from Wal-Mart. Ok for myself. Close walk to dow town a big plus
宿泊されたお客様
2025 年 6 月に 3 泊滞在
8/10 (良い)
Jadan
2025 年 6 月 7 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Nothing too fancy, but its well kept and clean and great if your looking for a low budget stay.
Jadan
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2025 年 5 月 11 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
The hotel needs gutted and rebuilt
Avoid. This is NOT a 3 star hotel. It is a beat down motor lodge with nasty stained carpet, stained bedding, dead bugs, and a musty smell. Door had gaps in weatherstripping so anything crawling around outside comes in. Sent photos of the disgusting carpet and bedding to hotels dot com, but fighting with property over refund. Hotel offered a different but equally disgusting room. Hotels dot com so far is only offering a quarter of what I paid as one key cash. I didn't stay in the room and ended up with a 3+ hour drive back home in the dark and rain. Trip was ruined.
宿泊されたお客様
2025 年 5 月に 1 泊滞在
8/10 (良い)
Ashley
2025 年 5 月 4 日
良かった点 : 客室の快適度
Place is small, no frill just basic hotel. However, the room was clean, bedding was nice, decor is ok. Everything worked. Hot water was really hot! Which is great. It looks like they are trying to upgrade things. Would stay again just not for more than 2 nights. No pool.