Great alternative to hotels for longer stays. Complete facilities with good service!!
2020 年 4 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
LI-JU
2025 年 8 月 11 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Will stay again!
Overall experience is good! Good for family who needs multiple rooms per stay. Living room is spacious, great kitchen area with cookwares ready! Drinking water fountain in the room is awesome!
2025 年 7 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2016 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The rooms are nice and comfortable. The kitchen is good equipped. The bathroom is very nice. The A/C can be more silent, other then that it's a good hotel just next to a big shoping mall.
宿泊者限定の口コミ
8/10 (良い)
Panji
2022 年 9 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Very good location and walking distance to the Pakuwon Mall. We stayed at the Executive Room 2 Bedroom Apartment and it was spacious and very comfortable. I think the only downside was that the second room did not have a TV inside, as kids should be able to enjoy some entertainment at the room if they like to relax. Everything else is convenient. Will stay here again sometime for sure.
2022 年 9 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Harold
2026 年 5 月 5 日
気になった点 : チェックイン、掲載情報の正確さ
Nice place but too many irritating distractions:
1. Breakfast was a disappointment. I tried to get breakfast included. Couldn’t do it! Emailed hotel and Expedia, no response. Ended up paying 2 x the price next morning because I did not make the appropriate booking
2. Cable tv was a problem. Promised tekkie did not make it to our room. We just put up with it.
3. Could not buy a cup of coffee without also buying breakfast.
4. Not the same Ascott as I am used to in Jakarta.
2026 年 3 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Simon
2024 年 10 月 12 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
SURABAYA OCTOBER 2024
Nice hotel in a great location next to a shopping mall so lots of choice for dining.
Staff were friendly and very helpful.
The suite was very nice.
My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small touches but important and normal in most suites I have stayed in.
Experienced misinformation regarding resident-related matters ///// Mengalami penyebarluasan informasi yang tidak akurat terkait dengan hal-hal yang berhubungan dengan penghuni
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2023 年 10 月 30 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
직원분들이 친절하고 몰도 옆에있고 에어컨도 좋았습니다.
2023 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2021 年 10 月 17 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Everything is amazing, staffs are super helpful
2021 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
eunho
2020 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
굿~~~~~~~~~~~~~~~
깨끗하고 조용하고 좋았습니다
2020 年 1 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
Excellent Hotel stay at Ascott, great location near to mega shopping centre, limited choice of breakfast buffet spread.
2019 年 12 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 11 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Each room is a complete suite with Kitchen, and clothes washer dryer. The living room is comfortable.
2019 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Serene
2019 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is superb convenient. Quick check-in. The apartment is clean and beautiful. Friendly staffs, Good continental breakfast.
Downside - Kitchen does not provide kitchen towel so we have to use hand towel from bathroom. Lack of body lotion, did not replenish bath lotion & shampoo
2019 年 8 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
다음에 또 이용할께요
슈퍼몰이 가까워서 쇼핑이나 식사하기에 좋았고 편안한 휴가 잘 보내고 갑니다
2019 年 7 月に 6 泊滞在
宿泊者限定の口コミ
8/10 (良い)
DianaFoo
2019 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the reception are all very friendly and efficient. This is probably the 4th time that we have stayed at Ascott Waterplace Surabaya, it never failed to please us. Our friends are also very happy with the size of their apartment. Thanks.
2019 年 7 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 5 月 16 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Ok nice big new and clean. A bit inconvenient
Some additional services would be nice
Example 24 house restaurant in house
2019 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
RHawks
2019 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is directly across the street from a world class mall which has 30-40 restaurants. Thus the hotel does not have its own. Suites are available for a modest upgrade price. My only complaint was that the glass shower door needed adjustment. Other than that, my stay was delightful. The facility is not 5 star new. But it is well kept with high end finishes and amenities.