Privat spillrom! Bright + Romslig Banff Condo

Dear Nicola, thank you so much for sharing your feedback. We’re glad to hear you enjoyed the convenience of our location and the variety of nearby dining and hiking options in Banff. We're also happy the game room was a nice addition to your stay. That said, we sincerely apologize for the inconvenience caused by the leak in the bathroom, especially as it impacted your son’s comfort. This is not the level of experience we aim to provide, and we’ve already notified our maintenance team to investigate and resolve the issue immediately. We also appreciate your comments regarding the kitchen layout and the overall condition of the unit. While we aim to provide accommodations that are clean, functional, and well-equipped, we understand that certain areas could benefit from updates. Your suggestions help us identify where improvements can make a meaningful difference for our guests. Please rest assured that guest comfort is very important to us, and we’re always working to maintain high standards in cleanliness, maintenance, and communication. Thank you again for your valuable insights — we hope to have the opportunity to welcome you again under better circumstances.

Hello Jorge, Thank you for your feedback. We're delighted to hear that you found our place cozy. Your comfort is important to us, and we look forward to hosting you again in the future.

Dear Holly, thank you for taking the time to share your feedback with us. We appreciate your insights into your recent stay in our condos. We're pleased to hear that you enjoyed the hot tub after your golf activities, and we acknowledge your observations about the age of the condos and their need for a complete overhaul. We're glad our cleaning and maintenance staff were helpful and friendly during your stay. Your comments about the kitchen and the space provided for your family of four are duly noted. We value your input as it helps us identify areas for improvement. We hope that despite these aspects, you were still able to enjoy your time with us. If there's anything specific you'd like to share or suggestions for enhancement, please feel free to let us know. We look forward to the possibility of hosting you again in the future!

Thank you for your review! We're thrilled to hear that you had a wonderful stay with your family and enjoyed the spaciousness of the property. It's great that the location was convenient for exploring downtown Banff, and the free bus passes were a helpful perk. We appreciate your feedback and look forward to hosting you again in the future. Safe travels and see you next time!

Hi Matthew, Thank you for your review and choosing Leavetown Vacations. We're pleased you enjoyed the convenient location and spacious room. We apologize for the cleaning service inconvenience. To help us address this, we hope you provide more details about the initially communicated cleaning service frequency. We're also sorry about the issues with towels and the loft bed. Our team will ensure this doesn't happen in the future. If you have any further suggestions to enhance your experience, please let us know. Your feedback is valuable, and we hope to welcome you back for an even better stay!

Thank you for sharing your experience with us! We're delighted to hear that you stayed at Hidden Ridge Resort for your friend's bachelorette and that the location worked well for your group. It's wonderful that the bus service made transportation into town incredibly easy. Your feedback is greatly valued, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.