Levende ombygget hus med flott bakgård

Thank you for choosing to stay with us again! We’re glad the home continues to meet your needs and that the process has been smooth. We appreciate you, and we’ll be happy to host your group on your next trip.

So glad you guys felt right at home and made the most of everything! The hot tub and outdoor space are definitely our favorite features too. We'd love to have you back for more chill nights under the stars!

Glad you had a great stay!

So glad you and your coworker could unwind and enjoy the pool and hot tub after those long work days! There's nothing better than floating away the stress. We'd love to have you back anytime you're in the area!

Thanks for the feedback! Glad you enjoyed your stay—we’ll keep working on those touch-ups to make the place even better.

So glad you all had a wonderful time celebrating! Happy to hear you enjoyed the house, backyard, pool, and hot tub.

We strongly disagree with the implication that this situation was ignored or mishandled. The plumbing and AC issues were reported and actively addressed during the stay, including dispatching maintenance and a plumber late at night. Additional cleaning support was also offered. These were significant issues, but they were not left unattended. We understand you were dissatisfied with the compensation provided, but a disagreement over the refund amount does not justify portraying the host as indifferent or the property as knowingly left in unsafe condition. We take plumbing, HVAC, pest, and cleanliness concerns seriously, and this stay was reviewed with the appropriate teams. The issues were responded to, corrective action was taken, and we stand behind the efforts made to assist during the reservation.

We’re sorry the stay did not meet expectations, but several points require context. The pool was serviced, the Wi-Fi and AC concerns were addressed through our support process, and we responded to the issues that were reported during the stay. While some service timing was limited by weekend availability, the concerns were not ignored. We also take cleanliness and property readiness seriously and have reviewed the comments about the entrance and overall condition with our team. We understand the frustration caused by the disruptions, but it is important to distinguish between delayed resolution and a lack of response. Our team worked to address the reported concerns and remains committed to maintaining a comfortable, well-prepared home for every guest.

Thank you, Elizabeth for the feedback! We’re glad the location worked well for your family during your home remodel and that you enjoyed the neighborhood. We appreciate your detailed feedback—it’s helpful as we continue to improve the guest experience.

We sincerely apologize for the timing and stress this caused during such a difficult time. We understand how upsetting it must have been to have your reservation canceled upon arrival, especially while grieving. The cancellation was primarily due to inconsistencies in the reported guest count and a payment mismatch that was flagged by the system. Unfortunately, these issues could not be resolved in time to proceed with the stay. It’s very important to accurately declare the total number of guests at the time of booking and to ensure all payments are made in compliance with policies to avoid disruptions like this. We’ve processed your full refund and truly hope you were able to secure alternative accommodations quickly. Our deepest condolences to you and your family for your loss.

We noticed you left a 2-star rating but no comments. We’re truly sorry to hear your experience didn’t meet expectations and would appreciate any feedback you’re willing to share so we can better understand how we can improve. We always strive to provide a positive stay for our guests and take all feedback seriously.

We are glad you enjoyed your stay Troy! We hope to host you again soon.

We're grateful for your feedback and thrilled to hear that you had a great stay Timothy! It was a pleasure hosting you, and we can't wait to see you again soon. Thank you for choosing our rental property.

Your positive feedback is truly appreciated James! Can't wait to see you again soon for another fantastic experience.

Your positive feedback is truly appreciated Brett! We're delighted to hear that you enjoyed your stay. Can't wait to see you again soon for another fantastic experience.

We're grateful for your feedback and thrilled to hear that you had a great stay Phil! It was a pleasure hosting you, and we can't wait to see you again soon. Thank you for choosing our rental property.

Your review made our day brighter Dan! We appreciate your feedback and can't wait to host you again in the future.

It was a pleasure hosting you Mark! You are welcome to stay with us anytime.