The facility is in a beautiful location and well worth the effort to get there. Excellent views and gorgeous beach.--Checking in: This unit is managed by a company that is NOT onsite, so if there are issues (like the door combo not working), you'll have to call the office between 8 and 5. Luckily, we arrived within that timeframe, otherwise we were told Phoenix West cannot assist with getting into the unit . We also had to come back for the bracelets - remember to ask for those.--The unit itself has a good layout and the kitchen is well equipped. 2nd floor means very little elevator time. However, the unit is well-used and in need of someone to go through and just take a week to fix/replace/update (ripped/ill-fitting screens, furniture that is difficult to recline/fold back into place, sagging couches, etc). We avoided the leather recliners after the first try - make the young kids sit in them so they can get back out. The fire alarm also went off twice due to humidity so we had to keep doors and windows closed, and we kept it below 70 degrees per Security's request. --Pool is located 1st floor, but you have to walk across the parking garage (only a short distance) and through a gate to get to the pool and beach. Ok for all us adults, but might be an issue for those with impulsive little ones as we saw a few dart across when they got excited about going swimming. They have a security person at the gate to assist.--Check out was easy.