Big Yellow Brick House - viktoriansk distrikt

Thank you for your kind review—we’re so glad you enjoyed the spacious layout, high ceilings, and convenient location, and that our team could assist with an early check-in! We appreciate your feedback on the outdoor areas. During pollen season in Savannah, outdoor spaces can accumulate pollen very quickly, and we’re not able to maintain porches and exterior areas on an hourly basis, but we understand the impact and will continue looking for ways to improve presentation when possible. We also hear you on the entrance locks and will work on making them more intuitive and user-friendly.

Thank you so much for your thoughtful review! We’re thrilled to hear that you loved the home, the décor, and that you found everything well-stocked and exceptionally clean. We’re also glad the beds were so comfortable — a great night’s sleep is what we always aim to provide. Regarding the hand soap, we do supply both liquid hand soap and bar soap in all of our homes, so it’s surprising to hear that the liquid soap ran out during your stay. We appreciate you mentioning it, and we’ll double-check our stocking process to ensure this doesn’t happen again. As for the street noise, the majority our homes are located in the downtown area, and part of the charm — and reality — of downtown living is hearing street traffic, buses, trains, cargo ships, fog horns, and emergency vehicles from time to time. We understand this can be unexpected for some guests, and we’ll work on making this clearer in our listing. In regard to the steps, it can be plainly seen in our photos that steps must be traversed to enter the home. We encourage guests to review these details to ensure the home is a good fit for their needs. Thank you again for staying with us and for sharing your feedback.