Lake Michigan - Sunset View Cottage med glede for tilgang til innsjøen, Good Hart

Thank you for your patronage and comments. We hope clients feel free to contact us with concerns during their visit so we can help improve their stay. Hot-water zoned heating, updated with forced-air cooling, can be confusing. We do our best to walk clients through it and hope to manage expectations with our advertised images and rental contract details. As for our WIFI, this is our first comment. We would love to hear how we can better meet clients' expectations through the written instructions in our house manual. We recognize the password isn't simple, but it follows our internet provider's settings and guidance to prevent hacking and inadvertent sharing.

Thank you for your loyalty!

Thank you for your kind review. I have to thank the county for providing such good communication.

The best part of hosting is receiving helpful suggestions and positive feedback for the steps we take to improve clients' experiences. Thank you for this dialogue. The addition of the photo this year provides more insight into the character of our property. Thank you, and see you next year. Warm regards, Pat

Thank you for your comments. I am truly sorry for the inconvenience. I had the air checked out in the last 6 weeks. It was fine. A quick heads up might have allowed us to troubleshoot your experience. Since it is hot-water heating and forced-air cooling, it is often easy for clients to set the vents and the thermostats to work against each other. And sometimes clients unplug the dehumidifier - a necessary element for cooling! We will work on better directions and encourage more communication. Thanks for the feedback.

I truly enjoyed working with you, especially as we discussed the various beach options. I, too, love our private access. Nothing like taking a long walk and ending up at another beach! The scenery is always changing.

Thank you for your kind comments. I am glad the inconsistent weather this year did not disrupt your vacation. Come back and visit! Cheers.

Thank you for your years of support and kind words.

You picked a great week for a family ski vacation. The snow following your visit (when we arrived), was fabulous.

We hope to see you again!

Thank you for your kind comments and return business.

Thank you for your informative comments. It is great to hear that other families enjoy the basement gaming area. It can take away the blues on an unexpected rainy summer day or a cold winter day. Please consider a return trip sometime.

Thank you for your loyalty, understanding, and insights. Given the natural disaster that hit the area and the power outages that lasted weeks in certain areas, the region used its ingenuity, friends, retirees, and local support to be ready for our May clients. I am so sorry for these oversights. We will redouble our efforts and try even harder.

Thank you for your insights. I am sorry for any mildew smell. This is likely my error in leaving the whole house fan on while the air conditioner wasn't running. (It is so hard to predict ourdoor temperatures and whether heeting or colling will be necessary in late September!) Otherwise, the dehumidifier in the basement would have been able to reduce any excess moisture. As for the windows, sometimes it is hard to catch the smudges - the become very visble when the sun begins to set! I have been working on this with the house keeper. We ask that renters let us know immediately of any concerns so they can be fixed while you are there. Again, my apologies.

Thank you for your tips.

Thank you for your return business. Your group of 7-8 individual bed sleepers are fabulous clients. As for sleeping, we can make more room for the pull-out and roll-out beds for a total of 8 beds. (e.g., Hang a TV and fold up the ping-pong table.)

Thank you for your return business.

We are always happy to have you stay. We appreciate your support of Little Traverse Conservancy, other preserves, and local shops. What a bonus to see the Northern Lights! We have been blessed with many sightings this past year.

Thank you for your informative review. We look forward to your return.

Thank you for your kind review.

Thank you for your kind comments. We hope you return soon.

Thank you for choosing our cottage for your return to Good Hart and for all the views, history, and character it provides. It is truly a unique place. We hope you will return more often.