Great Outdoor Space/Views/Hot Tub/Pet Friendly/Across from Purgatory

Thank you for staying with us, and for completing a review! We were happy to host you and your group. We have verified that the Arrival Instructions are accurate for this property, so moving forward guests receive the correct instructions for the property. The departure instructions are general, so instructions about a dishwasher or washing machine (if the property does not have those appliances) can simply be ignored. The trash dumpster for the Lake Purgatory area is located on Lake Purgatory Dr., and you would have passed it multiple times going to/from the property. Sorry you couldn't find it. The 1 Star VRBO review is not accurate, as we did not give you that rating, which is why we directed you to VRBO to have them correct that for you, if needed. We look forward to having you stay with Vacation Rental Collective again in the future!

Thank you for staying with us, and for completing a review! We were happy to host you and your group. We are so glad to hear that you had an amazing stay, and that you found this home's location excellent and with amazing views. We look forward to having you stay with Vacation Rental Collective again in the future!

Thank you for staying with us, and for completing a review! We were happy to host you and your group. We are so glad to hear that you had an amazing stay, and that you found the property location great and the beds cozy. We have addressed the cleaning expectations with the housekeeper, so that the missed items are accounted for in the future. We look forward to having you stay with Vacation Rental Collective again in the future!

Thank you for your feedback! We're so glad to hear the VR was a great fit for you and your family, and that you found it clean, cozy, and affordable. We also appreciate you mentioning the exterior issues — we're actively working on improvements and your input helps us prioritize those updates. We'd love to host you again the next time you're in Durango!

Thank you for your wonderful review! We’re so glad you enjoyed the peaceful and secluded location, yet found it convenient enough to walk to Purgatory if needed. It’s great to hear the private hot tub was perfect for unwinding after a day of riding! We’d love to have you back for another stay!

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property's great location. We hope you come stay with us again soon!

We are so thrilled to hear that you had a wonderful stay here with Vacation Rental Collective of Durango! We hope to see you back again in the near future!

I'm glad to hear that the home provided a comfortable space for your family's snowboarding trip. It's so important to have a cozy and welcoming environment to come back to after a day of adventure on the slopes. I'm truly sorry to hear about the challenges you faced with the water pressure and sediment in the bathrooms, as well as the delay in getting warm water from the water heater. Dealing with these issues can certainly be frustrating, especially when you're trying to relax and unwind. Your feedback is incredibly valuable, and I want to assure you that we take it seriously. We''ve made sure to address these issues promptly to ensure a smoother and more enjoyable experience for you and future guests. Your comfort and satisfaction are our top priorities. Best, Mackey

Thank you for your thoughtful and detailed review! We’re so glad you enjoyed the location, the privacy, and all the little touches like the firewood, bathroom heaters, and hospitality items. It sounds like the kids had a blast with the sledding too! We appreciate you pointing out a few areas for improvement, including the thermostat settings, bath towels, and the need for additional kitchen towels. That’s very helpful feedback, and we’ll be sure to share it with our team as we continue to improve the guest experience. We’re also happy to hear our team was responsive and that the home was clean and ready for your arrival, especially the freshly serviced hot tub. It was a pleasure hosting you, and we’d love to welcome you back again!

Thank you for your kind review! We’re so glad the property was a great place for your family to get away and celebrate your son’s birthday—that sounds like such a special trip. We’d love to host you all again for another memorable stay!

Thank you for taking the time to write this review. We're thrilled to hear that you had such a nice experience. We take pride in providing excellent customer service, and we're glad to hear that we were able to quickly address the issue with the downstairs shower and provide you with a comfortable stay. Thank you again for your review, and we hope to have the opportunity to host you again in the future.

Thank you for your great review! We’re so glad the home was the perfect spot for your bachelor trip and that you enjoyed the location. Nothing beats relaxing in the hot tub after a long day of skiing! We’d love to host you again anytime.

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!